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# ServiceNow (SNOW) Test Engineer

- **Company:** Synertex LLC
- **Location:** Bethesda, MD, United States
- **Contract:** Permanent contract
- **Skills:** Testing (Software), Application Testing, Automation of Tests, Information Technology, Servicenow
- **Published:** October 12, 2026
- **Apply:** https://www.clearancejobs.com/jobs/9234906/servicenow-snow-test-engineer

## About the Role

This role requires hands-on experience with automated testing methods for SNOW platforms, deep attention to detail, and the ability to collaborate effectively with cross-contracting teams supporting parallel initiatives. The ability to work in a dynamic environment and maintain strong stakeholder relationships is essential., * Active TS/SCI with Poly is REQUIRED, * Minimum of 13 years of professional experience, with demonstrated expertise in testing SNOW applications and workflows.

 * Strong experience with automated testing tools and methodologies, particularly for SNOW platforms.
 * Exceptional problem-solving skills, with attention to detail when identifying, documenting, and tracking software defects.
 * Interpersonal & Teamwork Skills:
 * Ability to collaborate across contracting teams, fostering cohesion while contributing to the success of parallel initiatives.
 * Adept at explaining complex testing procedures and results to non-technical stakeholders and leadership.
 * A proactive communicator who can anticipate challenges and navigate dynamic workflows across multiple teams., * Familiarity with Intelligence Community (IC) environments, including workflows and mission-critical IT systems.
 * Strong understanding of SNOW modules and capabilities, including workflow automation and integration best practices.
 * Experience using testing management tools such as Automated Test Framework, or other tools suited to automated SNOW application testing.
 * Relevant certifications in SNOW or testing-related areas, such as Certified Application Specialist (SNOW) or ISTQB Foundation Level Certification in Software Testing.

## Description

* Conduct comprehensive testing of SNOW applications and workflows to identify, document, and escalate bugs and issues across all SNOW modules and functionalities.
 * Develop and execute automated testing scripts for SNOW platforms, ensuring consistent performance and minimizing manual testing cycles.
 * Validate SNOW design and development solutions, ensuring workflows adhere to specified requirements and align with organizational best practices.

Process Improvement & Quality Assurance:

 * Define and refine testing procedures, approaches, and best practices to optimize testing processes and improve reliability and functionality of workflows.
 * Collaborate closely with developers and stakeholders to confirm issue resolution and retest systems to ensure fixes are implemented effectively.
 * Track and report test results, providing metrics and insights directly to leadership to guide improvements and upgrades to the SNOW platform.

Collaboration Across Teams:

 * Work closely with contractors on multiple contracts and across teams to ensure seamless testing integration for interconnected systems and workflows.
 * Participate in technical exchange meetings, reviews, and design workshops to ensure testing aligns with program objectives and stakeholder expectations.
 * Build relationships with cross-functional teams, administrators, and leadership to ensure transparency, communication, and efficient testing processes.