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# Senior Technical Lead

- **Company:** HCL America Inc.
- **Location:** United States
- **Experience:** Expert
- **Salary:** $69,000.0
- **Contract:** Permanent contract
- **Skills:** Unit Testing, Health Informatics, Software Documentation, Computerized Physician Order Entry, Regression Testing, Epic Orders, System Testing, Epic Clindoc, Epic Beaker, Epic Stork, Integration Tests, Information Technology, Smart Forms
- **Published:** October 10, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=fe4e7249d20295a6

## About the Role

* Bachelor's degree in Healthcare Informatics, Nursing, Information Technology, Computer Science, or related discipline.
 * 8+ years of healthcare IT experience with Epic implementation and support projects.
 * Epic ClinDoc Certification (Mandatory).
 * Epic Orders Certification (Mandatory).
 * Epic Stork Certification (Preferred/Highly Desirable).
 * Strong understanding of inpatient clinical workflows and clinical documentation processes.
 * Experience configuring nursing documentation, assessments, flowsheets, and care plans.
 * Experience supporting CPOE, order management, clinical decision support, and interdisciplinary workflows.
 * Knowledge of obstetrics, labor and delivery, postpartum, and neonatal care workflows.
 * Strong stakeholder engagement, facilitation, and communication skills.
 * Experience conducting workflow assessments and solution design sessions.
 * Experience working with Canadian healthcare organizations is preferred.

## Description

* Lead implementation, enhancement, and support activities for Epic ClinDoc, Orders, and Stork applications.
 * Gather and analyze clinical, operational, and business requirements from healthcare stakeholders.
 * Configure and maintain clinical documentation templates, flowsheets, SmartForms, SmartTexts, SmartPhrases, and nursing workflows.
 * Design and optimize provider order entry (CPOE) workflows for medications, laboratory, radiology, and ancillary services.
 * Configure order sets, preference lists, protocols, clinical decision support tools, alerts, and documentation standards.
 * Support Epic Stork workflows including labor and delivery, obstetric care, fetal monitoring, postpartum care, and newborn documentation.
 * Collaborate with physicians, nurses, pharmacists, care teams, and operational leaders to improve clinical workflows.
 * Partner with Pharmacy, Willow, Radiant, Beaker, Grand Central, Ambulatory, and Revenue Cycle teams to ensure integrated workflows.
 * Conduct workflow assessments and recommend Epic best-practice solutions.
 * Develop functional specifications, build documentation, workflow diagrams, training materials, and support documentation.
 * Lead unit testing, integrated testing, system testing, regression testing, and user acceptance testing.
 * Support go-live planning, cutover activities, hypercare, and production support.
 * Troubleshoot application issues and coordinate resolution with cross-functional teams.
 * Support Epic upgrades, optimization initiatives, and new feature implementations.
 * Mentor junior analysts and provide knowledge transfer to support teams.