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# Support Engineer - Support Engineer II

- **Company:** Everforth Apex
- **Location:** United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Unix, Computer Maintenance, Desktop Computing, Linux, Ethernet, Windows Servers, Red Hat Enterprise Linux, TCP/IP, Computer Equipment, Information Technology, Cisco, Server Operating Systems & Platforms
- **Published:** October 8, 2026
- **Apply:** https://www.dice.com/job-detail/2888e165-568a-4d71-9b52-8ba8271472ea

## About the Role

Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.

Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.

Experience supporting Macintosh OS X (10.4 & upwards) desirable.

Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.

Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.

Self motivated with the ability to work independently with minimal supervision.

Ability to maintain Customer Focus, stay motivated and be proactive.

Insist on the highest standards from self and others.

Good verbal and written communication skills.

Good attention to detail and organizational skills.

Must be able to safely lift up to 50 lbs.

Microsoft MCSA/MCSE desirable.

Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.

BS Degree in computer science or combination of education and relevant experience.

3-6 years relevant work experience.

## Description

Job Description: This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems. Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.