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# Data Operations Coordinator

- **Company:** New York Botanical GArden
- **Location:** New York, NY, United States
- **Experience:** Experienced
- **Salary:** $55,000 - $60,000
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Spreadsheets, Databases, Data Integrity, Middleware, Issue Tracking Systems, Microsoft Office, Microsoft Copilot, DataOps, Raiser's Edge, Data Processing, Document Enterprise Platform, Data Strategy
- **Published:** October 31, 2026
- **Apply:** https://www.careerbuilder.com/job-details/data-operations-coordinator-bronx-ny--3dbb9ba9-7912-4364-bd5a-08a96d87d36c

## About the Role

Organizational Skills, Organizational Skills, Reconciliation, Operational Support, Documentation, Follow Through, ERP (Enterprise Resource Planning), Error Handling, Data Quality, Data Processing, * Two or more years of experience in data entry, gift processing, records management, database administration support, advancement services, finance operations, or a related administrative/data operations role

 * Strong attention to detail and ability to maintain accuracy while managing repetitive, deadline-driven processing work
 * Proficiency with databases, spreadsheets, and shared documentation platforms; experience with Raiser's Edge NXT, Siriusware, Unit4, Omatic, or similar systems preferred
 * Familiarity with Microsoft Copilot or other AI enabled tools
 * Competence with Microsoft Office Suite
 * Ability to follow documented procedures, identify exceptions, ask clear questions, and escalate issues appropriately
 * Strong organizational skills, sound judgment, and ability to balance daily processing with cross-training and project-support assignments
 * Clear, professional communication skills and ability to collaborate with internal partners across Institutional Advancement, Membership, Finance, and related teams
 * Commitment to data quality, confidentiality, and continuous process improvement

Physical Demands & Work Environment:

This position primarily works in an office environment and uses a computer, keyboard, mouse, phone, and standard office equipment for extended periods. The employee is regularly required to sit, communicate, review information on a screen, type and handle documents. The employee may occasionally stand, walk, reach, lift and/or move office materials up to 25 pounds.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

## Description

The Data Operations Coordinator supports the Data Strategies & Operations team by providing consistent daily processing coverage, accurate data maintenance, and operational backup across gift processing, reconciliation

support, Siriusware-related workflows, and departmental deposit activity. The position reports to the Associate Director, Data Strategies & Operations and serves as an operational bridge between daily processing needs and system-supported functions. The role is designed to strengthen redundancy across the team while supporting the work of the department and its stakeholders.

Specific Duties & Responsibilities:

 * Process daily gifts and membership-related transactions through imports and manual batching, ensuring accuracy, timeliness, and appropriate supporting documentation
 * Prepare and support weekly departmental deposit activity, including coordination of supporting documentation and follow-through on routine processing steps
 * Assist with reconciliation-related activities, including research, exception and discrepancy handling, and support for ERP-related data review as assigned
 * Support ticketing system workflows, digital card processes, and related data quality review, including followup on exceptions and record cleanup
 * Maintain constituent and donor records with attention to duplicate management, coding accuracy, gift documentation, and data integrity standards
 * Serve as a trained backup for related key daily operations performed by department staff to ensure coverage during absences or peak-volume periods
 * Document procedures, update process notes, and participate in cross-training to support consistent team coverage and operational resilience
 * Assist with testing, cleanup, reporting, and project support related to CRM, middleware, ticketing, and other data operations initiatives as needed
 * Respond to routine internal questions related to gift and data operations, escalating complex issues to the appropriate team member or manager
 * Other related duties as assigned