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# Desktop Support Engineer (Level 2)

- **Company:** SFE PARTNERS LLC
- **Location:** Richardson, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Microsoft Outlook, Virtual Private Networks (VPN), Microsoft Office, ServiceNow IT Service Management, Servicenow
- **Published:** October 31, 2026
- **Apply:** https://www.careerjet.com/jobad/usbccd8b6674721a00036cac620b7427dd

## About the Role

Experience: 3 5 years (only this much year will be considered)
Interview: 2 rounds
Required skills: Windows OS and desktop/laptop troubleshooting, Microsoft Office 365 (Outlook, Teams), Active Directory and user account support, ServiceNow or other IT ticketing systems, and hardware/peripheral troubleshooting, workstation imaging and deployment, VPN/VDI troubleshooting, and end-user support.
Strict Screening Requirements:

 * Candidates must be local to Dallas / Richardson, TX and available for Day 1 onsite.
 * Strong, genuine, and verifiable hands-on experience is mandatory.
 * Candidates must be fully prepared and available for interviews.