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# Senior Scrum Master - Retail/E-commerce (Temporary)

- **Company:** Concord USA
- **Location:** Dallas, TX, United States
- **Experience:** Expert
- **Salary:** $124,800.0 - $135,200.0
- **Contract:** Temporary contract
- **Skills:** Agile Methodology, Confluence, JIRA, Web Development, Cisco Nexus Switches, Scrum Methodology
- **Published:** October 31, 2026
- **Apply:** https://www.careerjet.com/jobad/us9f4284e2d171ca639d9ea01548f52ba3

## About the Role

Requirements: Must be authorized to work legally in the US without sponsorship, now or in the future., * 7-10+ years as a Scrum Master or Agile Delivery Lead supporting complex retail or digital commerce organizations.

 * Deep experience with eCommerce platforms, digital retail workflows, and optimization of customer-facing experiences.
 * Prior experience supporting enterprise-wide programs or multi-team delivery environments.
 * Strong understanding of Agile/Scrum and related frameworks; able to coach at the team and stakeholder level.
 * Hands-on experience with tools such as Jira, Confluence, and Agile reporting dashboards.
 * Relevant certifications: CSM, PSM I/II, SAFe Scrum Master, PMI-ACP, or similar.
 * Background working in consulting, enterprise transformation, or high-scale retail environments.
 * Familiarity with Salesforce Commerce Cloud (SFCC), composable commerce, or other digital commerce ecosystems is a plus.

## Description

We are seeking a seasoned Scrum Master to join Concord as a full-time consultant, supporting our retail vertical on large-scale initiatives.
This role is ideal for someone who thrives at the intersection of Agile delivery and digital commerce, with a solid understanding of web application development lifecycles in retail/e-commerce environments. You'll work closely with cross-functional teams to enable high-performing Agile practices, ensuring timely, high-quality delivery of customer-facing digital solutions.
What You Will Be Doing

 * Serve as a dedicated Scrum Master for one or more Agile delivery teams driving enterprise-scale retail and eCommerce initiatives.
 * Lead and facilitate all Scrum ceremonies: daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives.
 * Partner closely with Product Owners to maintain a well-prioritized, data-driven backlog aligned with business and customer outcomes.
 * Support teams working across key eCommerce domains such as conversion funnels, cart/checkout, order flows, inventory, loyalty, OMS, CMS, promotions, payments, search, and analytics.
 * Identify, communicate, and remove blockers to ensure predictable, high-quality sprint delivery across distributed teams.
 * Coach teams and business partners on Agile best practices, continuous improvement, and enterprise ways of working.
 * Drive transparency and alignment across product, engineering, QA, UX/UI, data, and retail business teams.
 * Monitor and report on sprint metrics (velocity, burndown, team health) and translate insights into actionable improvements.
 * Support dependency management, risk mitigation, and cross-team coordination within a scaled Agile environment (e.g., SAFe, LeSS, Nexus).