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# Integrated Systems Service Technician

- **Company:** VSC Fire & Security, Inc.
- **Location:** Baltimore, MD, United States
- **Experience:** Experienced
- **Salary:** $72,800 - $93,600
- **Contract:** Permanent contract
- **Skills:** Databases, Intrusion Detection and Prevention, IP Cameras, Office Automation, Computer Networking Systems
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2ddc539c3c793538

## About the Role

* Two to three years of experience in servicing at least one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems.
 * Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills.
 * Ability to maintain productivity in the field, set goals, and meet service schedule.
 * Competent in reading plans, documents, meters, and to discern colors for safety signage.
 * Ability to follow written and verbal instructions.
 * Exceptional attention to detail and communication skills.
 * Eagerness for professional development and growth.
 * Ability to pass various background checks.
 * Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle.
 * Desirable (but not required):
 + NICET lI or III in FAS along with I or II in ITFAS, Avigilon Cert, other manufacturers certifications.

## Description

Integrated Systems Service Technician provides safe and efficient service on multiple integrated systems. Resolves technical issues and gives potential resolution to unresolved issues. Has a good technical knowledge and ability to communicate effectively to understand problems and offer solutions. Technician is customer-oriented and patient to deal with difficult customers. Integrated Systems may include any of the following: Fire Alarm; Intrusion Detection; Access Control; CCTV; IP Cameras; Networking Infrastructure; Telecom; BDA (Bi-Directional Antenna systems); DAS (Distributed Antenna Systems); Audio/Video; Nurse Call; Area of Refuge; Intercom; Crestron; Extron; Honeywell; Notifier; Gamewell FCI; Silent Knight; Fire Lite; Siemens; AutoCall/JCI; or RATH., * Installs, tests, and repairs security, camera, access control, suppression, and fire alarm systems.

 * Troubleshoot system malfunctions and false alarms.
 * Program multiple types of systems and test for proper operation.
 * Consults with client on system issues; provides recommendations for repair.
 * Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting.
 * Runs wiring and circuits, installs hardware, and attaches electrical wires.
 * Inspects and tests systems, batteries, and electrical wiring; make adjustments, and repairs as required.
 * Replaces malfunctioning hardware when necessary.
 * Ensures systems comply with NEC and NFPA fire codes.
 * Explains and demonstrates system function and operation to end users.
 * Performs other related duties as required.
 * Be on call as required.
 * Serve as the first point of contact for customers seeking technical assistance over the phone or email.
 * Perform remote troubleshooting through diagnostic techniques and pertinent questions.
 * Provide support for form development and maintenance of inspection forms.
 * Tech savvy with working knowledge of office automation products, databases, and remote control.
 * Follow design plans for installation jobs and communicate any design, perform service and deficiency jobs, and communicate and document any changes.