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# Agentforce / Data Cloud Architect

- **Company:** Capgemini
- **Location:** New York, NY, United States
- **Experience:** Expert
- **Salary:** $82,082.0 - $193,440.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Cloud Computing, Salesforce.Com, Apex Code, Data Ingestion, Retrieval-Augmented Generation, User Identification
- **Published:** October 3, 2026
- **Apply:** https://www.capgemini.com/jobs/570727-en_GB_SAPBTP/x/

## About the Role

* 7+ years of Salesforce platform experience with strong architecture and implementation expertise.
 * Deep, hands-on experience implementing and deploying Salesforce Agentforce solutions.
 * Strong expertise in Data Cloud (Data 360) architecture and implementation
 * Experience with data ingestion, mapping, harmonization, identity resolution, and retrieval
 * Knowledge of RAG, agent grounding, Prompt Builder, topics, sub-agents, actions, and instructions
 * Strong Salesforce security, permissions, sharing, and record-access troubleshooting skills
 * Hands-on experience with Flow and Apex
 * Experience with agent testing, tracing, observability, and performance measurement
 * Strong Salesforce platform architecture background

Preferred:

 * Agentforce Specialist and/or Data Cloud Consultant certification
 * Experience building scalable AI-powered Salesforce solutions

Note: This is a builder role. We are looking for a hands-on architect who can design, configure, develop, and troubleshoot solutions, not someone focused solely on architecture documentation.

## Description

We are seeking a highly skilled Agentforce & Data Cloud Architect to own and optimize the intelligence layer of our Salesforce-powered platform. This role will be responsible for diagnosing, troubleshooting, and improving agent performance across data, access, grounding, retrieval, instructions, actions, and platform configurations.

This is a hands-on architecture role requiring deep technical expertise and the ability to build, configure, test, and deploy solutions directly. The ideal candidate combines strong Salesforce platform architecture knowledge with extensive real-world Agentforce and Data Cloud implementation experience.

Your Role

 * Lead the architecture, development, and optimization of Agentforce and Data Cloud (Data 360) solutions.
 * Troubleshoot and resolve issues related to data ingestion, retrieval, grounding, security, and agent configurations.
 * Build and maintain scalable Data 360 foundations to support AI-powered use cases.
 * Configure and enhance Agentforce topics, actions, sub-agents, instructions, Prompt Builder assets, and RAG capabilities.
 * Design and develop solutions using Salesforce Flow and Apex.
 * Manage Salesforce security, permissions, sharing, and record-access controls.
 * Establish agent testing, observability, tracing, and quality measurement practices.
 * Partner with business and technical teams to deliver scalable, high-quality Salesforce AI solutions.
 * Provide hands-on technical leadership from architecture through implementation