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# Director of Open Access

- **Company:** Riverbend Community Mental Health
- **Location:** Concord, NH, United States
- **Experience:** Experienced
- **Salary:** $77,200.0 - $104,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Access, Automation of Marketing, Open Access
- **Published:** October 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4508459c02c11153

## About the Role

* Understands CCBHC, behavioral health, and integrated care environments.
 * Builds collaborative, accountable, and high-performing teams.
 * Leads with a person-centered, trauma-informed, and culturally responsive approach.
 * Is comfortable balancing clinical quality, operational demands, fiscal responsibility, and compliance.
 * Excels at building partnerships and creating seamless pathways to care.
 * Is passionate about making behavioral healthcare more accessible, responsive, and connected.

Requirements:

What You'll Bring

 * Master's degree in Mental Health Counseling, Social Work, or Family and Marriage Therapy is required.
 * Current NH license or ability to be licensed, as a LMFT, LICSW or LCMHC is required.
 * Five (5) years of experience in behavioral health service provision, including three (3) years supervisory or leadership experience is preferred.
 * Community mental health experience is strongly preferred.
 * Experience with behavioral health access, intake, assessment, outpatient treatment, program development, or care coordination is preferred.
 * Knowledge of the CCBHC model and integrated behavioral health systems is preferred.
 * A valid driver's license, personal vehicle, and auto insurance with minimum coverage of 100,00/300,00 are essential.

## Description

As the Director of Open Access, you will help shape how individuals experience Riverbend from their very first point of contact. You will lead a team and service model designed to make behavioral healthcare more welcoming, timely, coordinated, accessible, and responsive to individuals with a wide range of needs-including Any Mental Illness (AMI), Serious Mental Illness (SMI), substance use disorders, and co-occurring conditions.

This is an opportunity to make a meaningful impact at the intersection of clinical care, access, program development, operational excellence, and CCBHC transformation., * Lead the strategy, operations, and growth of Riverbend's Open Access services.

 * Ensure a welcoming, timely, and coordinated entry point into behavioral healthcare for individuals with diverse needs.
 * Provide clinical, programmatic, and staff leadership, fostering a high-performing and collaborative team.
 * Advance CCBHC-aligned services, including expanded support for adults with Any Mental Illness (AMI), SMI, substance use, and co-occurring conditions.
 * Drive quality improvement, compliance, and performance outcomes using data and best practices.
 * Oversee budgets, resources, staffing, and operational effectiveness.
 * Partner across Riverbend programs to ensure seamless transitions and continuity of care.
 * Collaborate with organizational and community partners to expand access and improve behavioral health services.

Who You Are:

You're a strategic, mission-driven behavioral health leader who brings strong clinical and operational leadership to complex community-based services. You have experience developing programs, leading teams, improving access, and using data to drive quality and outcomes.