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# Manager Identity & Access Management Operations

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- **Company:** Republic Services
- **Location:** Phoenix, AZ, United States
- **Contract:** Permanent contract
- **Skills:** Active Directory, Business Systems, Cyber Security, Identity and Access Management, Role-Based Access Control, Systems Integration, User Provisioning Software, Vulnerability Analysis, User Accounts
- **Published:** October 8, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=74873294fbf39063

## About the Role

* Fundamental understanding of Active Directory security.
 * Strong problem-solving, analytical, interpersonal, and ownership skills., * 3 years of experience with Active Directory security and Identity lifecycle management processes.
 * 2 years of experience integrating enterprise identity management, access management, and access governance solutions.
 * 1 year of experience preparing and reporting executive-level metrics to senior leadership.

## Description

* Support the development and maintenance of IAM policies, standards, and procedures based on industry best practices and regulatory requirements.
 * Implement and enforce IAM policies to ensure consistent application across the organization.
 * Coordinate and update run books.

Access Control Management

 * Oversee the provisioning and de-provisioning of user access rights across various systems and applications.
 * Support role-based access control (RBAC) and ensure proper segregation of duties (SoD).

Identity Lifecycle Management

 * Manage the entire lifecycle of digital identities, including creation, modification, and deletion of user accounts.
 * Collaborate automated workflows for user provisioning and access requests.

Security Audits and Compliance

 * Coordinate responses to audits and implement corrective actions as necessary.

Incident Response and Risk Management

 * Respond to IAM-related security incidents, investigate root causes, and implement measures to prevent recurrence.
 * Assess and mitigate IAM-related risks through continuous monitoring and vulnerability assessments.

IAM Strategy and Roadmap

 * Support the development and maintenance of a strategic IAM roadmap aligned with business goals and IT security objectives and continuously evaluate and recommend improvements to IAM processes and technologies.

IAM Operations, Oversight, and Management

 * Oversee IAM lifecycle management technologies and service delivery, ensuring adherence to established SLAs and incident response criteria for Sev 1 and Sev 2 tickets, while providing leadership with regular reporting on key performance indicators (KPIs) and key risk indicators (KRIs).

Vendor Stakeholder Management

 * Collaborate with vendors and cross-functional stakeholders, including IT, Legal, and Compliance, to evaluate and manage IAM solutions and partnerships while ensuring IAM initiatives align with business objectives, risk requirements, and regulatory expectations.

Training

 * Develop and deliver IAM training and awareness programs that educate employees on identity and access management policies, procedures, and best practices while promoting organization-wide understanding of the critical importance of IAM.

Team Leadership and Development

 * Lead and develop a team of onshore and offshore IAM professionals through hiring, training, coaching, and performance management, while fostering a culture of collaboration, innovation, and continuous improvement and supporting additional responsibilities as assigned.