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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Epic Analyst III -Bridges - **Company:** UAB MEDICINE - **Location:** Birmingham, AL, United States - **Salary:** $85,600.0 - $139,100.0 - **Contract:** Permanent contract - **Skills:** Microsoft Access, HTML, Java (Programming Language), JavaScript (Programming Language), Data Analysis, ASC X12 Standards, Unix, Cron, Data Transformation, Linux, Domain Name System (DNS), Java Platform Enterprise Edition (J2EE), IP Addressing, Virtual Private Networks (VPN), PostgreSQL, Microsoft Office, Oracle Databases, Rhapsody, Shell Script, Software Engineering, SQL*Plus, SQL Databases, Systems Integration, TCP/IP, Web Services, Extensible Markup Language (XML), File Transfer Protocol (FTP), Enterprise Software Applications, Fast Healthcare Interoperability Resources, System Availability, Information Technology, Health Level Seven International, Toad (Software), Epic ECSA, Epic Bridges - **Published:** October 8, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=e7a2a911073625e4 ## About the Role Bachelor's degree in Information Technology or a related field and six (6) years of healthcare application support experience required. Work experience may substitute for education requirement. Epic certification in area of support or certification obtained within 12 weeks of completing Epic training with no more than two (2) testing attempts required., * Must be able to communicate effectively both verbally and in writing with vendors, customers, co-workers, and management and be proficient with Microsoft Office. * Must know the functions and importance of clinical and financial data in a Health System environment and understand the criticality of patient security and privacy (HIPAA). * Must balance an initiative-taking, independent work ethic with the desire to assist others and possess the ability to organize, prioritize, and manage a variety of tasks and activities in a timely and effective manner. * Must have the ability to perform basic project management planning and tasks. * Requires strong analytical and critical thinking skills. Must possess the ability to verify and solve software issues in addition to effective time management skills. * Experience with SQL, PSQL, and other Oracle database tools such as Toad, SQL Plus, WinSQL, MS Access or equivalents. * Experience with other enterprise systems such as Epic. (Epic Bridges Certification preferred) * Certification with one or more enterprise interface engines such as e-Gate, Rhapsody, Cloverleaf, Mirth. (Rhapsody preferred) * Experience in the design, development, deployment, and support of healthcare standard interfaces using HL7, FHIR, X12, XML, WS, HTTPS, IHE, Web Services, and custom formats. Experience with FTP, SFTP, TCPIP and HTTPS protocols. * Experience with Java, J2EE, Java Script, HTML, XML. * Experience with UNIX (Linux), cron, shell scripting, process monitoring, and troubleshooting. * Knowledge of how interfaces and networks work together, public/private IP addressing, DNS, port use, VPN tunnels. ## Description To participate in the analysis, design, implementation, and ongoing support of software critical to healthcare operations. To maintain positive relationships with stakeholders. To optimize performance to ensure the system effectively supports healthcare operations. To stay current on technological advancements and adapts to new developments. To provide ongoing system support through on-call duties, monitoring, and maintenance. Key Duties & Responsibilities 1. Leads the identification and evaluation of business needs and gathering of requirements for clinical workflows. Partners with others in support of healthcare operations to accomplish team goals. 2. Provides advanced troubleshooting skills, visualizations and documentation to analyze and monitor current clinical system functionality as well as evaluate new request of Epic functionality. 3. Leads multiple projects of varying complexity and guides their peers in the groups/teams they are a part of to follow change control processes to develop, build, test, and implement planned changes with associated technical and functional documentation of Epic systems. 4. Defines system performance criteria and demonstrates extensive knowledge of common industry concepts and practices while guiding the operational practices of clinical applications, mitigating risk related to system operations of Epic systems. 5. Guides the investigation of systems enhancements and corrections as well as technical best practices related to Epic system operations. 6. Assumes on-call duties as needed to provide user support per the established framework. Develops the procedures and processes to establish a collaborative user support framework which addresses hardware, software, and process issues at all times (24/7). Exhibits excellent customer service and problem-solving skills 7. Leads multiple projects of varying complexity and guides their peers in the groups/teams they are a part of to follow change control processes to develop, build, test, and implement planned changes with associated technical and functional documentation of Epic systems. 8. Ensures compliance and security by following policies and regulations. Participates in annual training to maintain knowledge of HIPAA, security, and other applicable regulations. 9. Performs other duties as assigned., * Provides 24x7x365 support of Enterprise Rhapsody Interface Engine(s), Epic Bridges, and system integration functions with all UAB Medicine systems. Ensures High Availability. Performs on call duties. * Actively participates in the testing, validation on system upgrades and changes affecting interfaces directly and indirectly. * Participates in the implementation process for third party software while also designing, coding, and maintaining applications developed in-house. Provides recommendations on system integration techniques, provides guidance on workflow improvements, conducting design sessions, coordinating data analysis, and defining functional requirements. * Assist other groups, develop, and maintain real-time HL7, web services and batch interfaces between core clinical applications, patient registration, and financial applications. * Works with internal and external customers such as Network, Server, Technical Support, Applications, and Infrastructure teams to maintain a high availability computing environment. * Attendance must be maintained at a higher than acceptable level. Must be available at any time to assist with issues, upgrades and on call support. * Provides integration assistance and direction to less senior analysts. * Provides documentation related to interface/integration code, data transformation, and support. * Other duties as assigned.