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# Field Cable & Internet Services Technician

- **Company:** DIGITAL WEST NETWORKS, INC.
- **Location:** Midlothian, IL, United States
- **Salary:** $54,000 - $66,000
- **Contract:** Permanent contract
- **Skills:** System Configuration, Ethernet, Network Troubleshooting, Coax
- **Published:** October 11, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3017389539-2

## About the Role

* Cable installation and repair
 * Network troubleshooting
 * Customer technical support
 * Using cable testers and meters
 * Reading cable schematics
 * Configuring modems and routers
 * Low-voltage wiring
 * Equipment mounting and securing
 * Field safety procedures
 * Documentation and ticketing

## Description

Astound is seeking a Cable Field Technician to install, maintain, and troubleshoot internet, phone, and cable services for residential and business customers. In this customer-facing role, you will run and terminate cabling, configure modems and routers, test signal strength, and resolve connectivity issues on-site. You'll document work orders, maintain equipment, and uphold safety and quality standards. Astound's culture emphasizes customer commitment, innovation, and continuous improvement, offering a dynamic environment with opportunities to grow your technical skills and advance your career., * Install, test, and troubleshoot internet, phone, and cable services at customer locations

 * Run, terminate, and label coax and ethernet cabling according to standards
 * Configure and activate modems, routers, and set-top boxes
 * Diagnose and resolve connectivity, signal, and equipment issues on-site
 * Educate customers on equipment use and basic troubleshooting
 * Maintain accurate work orders, service documentation, and inventory
 * Follow safety procedures and comply with industry and company standards
 * Collaborate with technical support and network teams to resolve complex issues