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# Digital Transformation Specialist

- **Company:** A P Ventures LLC
- **Location:** United States (Remote available)
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Web Accessibility, Artificial Intelligence, Web Content Management Systems, Knowledge-Based Systems, Web Content Accessibility Guidelines, Salesforce Lightning, Web Content
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bb0524be50401676

## About the Role

* Bachelor's degree in English, Communications, Journalism, Technical Writing, or a related field., * Minimu 5 years experience in government, healthcare, legal, or technical communication environments.
 * Knowledge of web content management systems (CMS) and digital accessibility (WCAG standards).
 * Experience applying plain language guidelines (e.g., U.S. Plain Writing Act, ISO standards, accessibility guidelines).
 * Strong analytical, organizational, and communication skills.
 * Ability to translate business requirements into clear, actionable documentation and process maps.
 * Experience working with cross-functional teams in a change-oriented environment.
 * Attention to detail and commitment to maintaining high-quality documentation
 * Knowledge of web content management systems (CMS) and digital accessibility (WCAG standards)
 * Familiarity with AI concepts, automation technologies, and digital transformation best practices

## Description

APV is seeking a highly skilled Plain Language and Digital Transformation Specialist to lead CMS, digital, and AI transformation initiatives for government programs. The ideal candidate will collaborate with clients, government staff, and contractors to streamline information workflows, drive process improvements, and enhance the clarity, efficiency, and usability of public health knowledge systems built on the customized Salesforce Lightning platform., * Analyze existing business processes and content workflows to identify inefficiencies, gaps, and opportunities for improvement in the context of digital transformation and AI transformation.

 * Collaborate with government stakeholders and cross-functional teams to gather, clarify, and validate requirements for process and CMS improvements.
 * Apply plain language principles to web content, reports, policies, forms, instructions, and other public-facing documents.
 * Develop clear, plain-language process documentation, including workflow diagrams, standard operating procedures (SOPs), and CMS user guides for both current-state and future-state operations.
 * Maintain and update process and content documentation to ensure accuracy, consistency, and alignment with transformation goals and governance standards.
 * Support the standardization of business processes and content management practices to improve efficiency, scalability, and readiness for AI-enabled systems.
 * Assess the maturity of current processes and CMS usage, recommend strategies for enhancement, and measure the effectiveness of changes over time.
 * Implement and document process-level controls to ensure accountability, compliance, and consistent execution across teams.
 * Organize and track project tasks, deliverables, and timelines to ensure milestones are met during transformation initiatives.
 * Facilitate communication between internal teams and stakeholders by scheduling meetings, capturing decisions, and ensuring alignment of goals and progress.