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# IT Support Specialist

- **Company:** Bloom Health Centers
- **Location:** Timonium, MD, United States
- **Salary:** $55,000.0 - $60,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Windows, Microsoft Outlook, PC Tools, Microsoft Office, Electronic Medical Records, Computer Equipment, Information Technology
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=4619006534f80dd5

## About the Role

* Associates degree and/or certifications in a related field.
 * Must have a reliable vehicle to be able to travel to all Bloom locations.
 * Must be available for an 8-hour shift between the following times: Monday-Friday 8:00 AM - 5:00 PM (some exceptions apply).
 * Must have advanced computer skills: (Windows, Outlook, Word, Excel, Office 365).
 * Must be organized, reliable, professional and be able to maintain confidentiality.
 * Must be able to clearly communicate through speaking, reading, and writing in English.
 * Must be proficient in customer service and communication skills.
 * Preferred to have experience or understanding in Electronic Medical Records., * IT: 1 year (Preferred)

## Description

The IT Support Specialist is a full-time position responsible for maintaining computer systems and user access and supporting and assisting employees of Bloom Health Centers. You will diagnose, repair, and maintain hardware and software components. You will install and configure computer hardware and provide IT support for the organization. You will routinely interact with various departments, listen to their technical needs, and implement IT solutions to resolve. This person will work under the supervision of the IT Infrastructure Security Manager. The ideal candidate will have a passion for technology, show a drive for continuous learning, and be able to work in a fast-paced environment.

Expectations

 * Maintains digital account access and permissions for all incoming, current, and outgoing employees under the supervision of the IT Infrastructure Security Manager.
 * Serves as the company's internal point of contact on low-level IT inquiries and requests for assistance. Assists clinical and admin employees with technology use and user-end interface questions.
 * Assists IT Infrastructure Security Manager on field calls to other Bloom locations located in the Mid-Atlantic region.
 * Instructs incoming personnel in basic use of Microsoft 365 Office environment, addresses technology-based questions, and troubleshoots end user issues.
 * Assists IT department in setting up technology hardware equipment, uploads necessary software, performs function checks, and troubleshoots as needed. Equipment setup includes: computer workstations, phone systems, IT infrastructure systems (routers, etc.), monitors, laptops and other equipment that will fall into a similar category.