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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Revenue Cycle Information Systems Liaison - **Company:** TriHealth - **Location:** Cincinnati, OH, United States (Remote available) - **Experience:** Expert - **Contract:** Permanent contract - **Skills:** Microsoft Excel, Information Systems, Databases, Microsoft Office - **Published:** October 12, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=4163848d1249f725 ## About the Role * Bachelor's Degree in Varied: Nursing, Allied Health, Business, Accounting, Information Systems * Equivalent experience accepted in lieu of degree * EPIC Certified for application supported within 3 months of hire * Excellent communication * Organizational skills * Ability to work independently * Ability to problem solve & manage numerous issues in a high-pressure environment * Expert in MS Office * Customer focused, highly motivated, team player with an eye for detail * 5-7 years' experience Professional Healthcare ## Description This position will coordinate the optimization and system design for TriHealthConnect revenue cycle applications. In collaboration with revenue cycle leadership, this position will identify problems, develop specifications and implement technology solutions for revenue cycle applications by working with the appropriate IT resource to make sure there is understanding of the issues, business needs and IT solutions. Coordinates communication, information system development, and end-user education plan across all TriHealthConnect applications for ambulatory departments and hospitals. May also function in a leadership development role by overseeing work product of other employees in the department., * Act as principal liaison of the Revenue Cycle to the IS Department to achieve desired outcomes. * Works collaboratively with IS personnel to ensure mutual success. Analyzes, tests and recommends necessary changes to IS build from a systems perspective. * Facilitates activities that move the TriHealth organization to best practice in revenue cycle operations and customer service. * Serves as a consultant to all TriHealth departments in the area of Revenue Cycle applications regarding workflows, processes, and changes in application functions. * Organizes and coordinates projects as assigned. * Contacts all parties impacted by a project and organizes this group to accomplish the work. * Develop a timeline for projects indicating milestones with desired dates of completion. * Works with others to accomplish tasks according to the timeline. * Determines with input, the budget and funding necessary to complete a project. * Communicates and coordinates application and process changes with credentialled trainers. * Establish course schedules and target completion dates in conjunction with managers and trainers. * May also function as Principal trainer: Serves as a principal trainer for application. * Maintains the MST database used for training. * Serves as point person to corporate education for MST updates and installs. Understands and executes all TriHealthConnect change management requirements. Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Rarely Lifting <10 Lbs - Occasionally Lifting 50+ Lbs - Rarely Lifting 11-50 Lbs - Rarely Pulling - Rarely Pushing - Rarely Reaching - Occasionally Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Consistently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... * Welcome everyone by making eye contact, greeting with a smile, and saying "hello" * Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist * Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... * Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met * Offer patients and guests priority when waiting (lines, elevators) * Work on improving quality, safety, and service Respect: ALWAYS... * Respect cultural and spiritual differences and honor individual preferences. * Respect everyone's opinion and contribution, regardless of title/role. * Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... * Value the time of others by striving to be on time, prepared and actively participating. * Pick up trash, ensuring the physical environment is clean and safe. * Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.