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# IT Support Associate

- **Company:** Suna Solutions
- **Location:** Santa Fe Springs, CA, United States
- **Experience:** Experienced
- **Salary:** $62,400 - $74,880
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Cyber Security, Multi-Factor Authentication, Information Technology Operations, Computer Networking Systems, Connectivity Problems, Information Technology, User Accounts
- **Published:** October 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=660c337696937678

## About the Role

* Approximately 3 years of experience in IT support, IT operations, or endpoint administration.
 * Knowledge of Microsoft 365, Active Directory, IT asset tracking, and hardware procurement preferred.
 * Associate degree in Computer Science or Network Systems Administration preferred, or relevant IT experience/certification.
 * Strong organizational, troubleshooting, and communication skills., * Do you have experience with Microsoft 365, Active Directory, and IT asset management?
 * Do you have 3 years of experience in IT support, IT operations, or endpoint administration?

## Description

We are seeking a detail-oriented IT Support Specialist to support daily IT operations, manage company devices, and provide technical assistance to employees. This role combines hands-on IT support with Microsoft 365 administration, IT asset management, hardware procurement, and vendor coordination. Professional proficiency in both Japanese and English is required., * Troubleshoot hardware, software, and network connectivity issues.

 * Support Microsoft 365, Active Directory, user accounts, permissions, and onboarding/offboarding.
 * Manage IT assets, device inventory, PC refreshes, and endpoint lifecycle activities.
 * Coordinate hardware purchases, vendor communications, deliveries, warranties, and IT invoices.
 * Maintain support tickets and ensure timely issue resolution.
 * Assist with cybersecurity practices, security updates, and multi-factor authentication.
 * Collaborate with local IT teams, external support providers, and Japan-based IT teams.