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# Operations Support Manager

- **Company:** Sodexo
- **Location:** Indianapolis, IN, United States
- **Experience:** Experienced
- **Salary:** $74,290.0 - $96,140.0
- **Contract:** Permanent contract
- **Skills:** Business Process Modeling, Service Design
- **Published:** October 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=3d159d1681276cac

## About the Role

* Education Requirement: Bachelor's degree or equivalent experience
 * Management Experience: 3 years
 * Related Experience: 3 years

## Description

In this role, you'll be the go-to expert for driving operational consistency and enhancing service delivery across a defined area or division. You'll help develop tools, implement standards, and provide hands-on support that empowers frontline teams and elevates the customer experience.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $74290 per year - $96140 per year

What's in it for you

 * Make a direct impact by helping teams adopt efficient, high-quality service practices.
 * Shape and implement operational tools and communication that streamline processes and drive clarity.
 * Collaborate with cross-functional leaders to bring strategic initiatives to life.
 * Be a trusted advisor on service standards, redesign efforts, and procedural enhancements.
 * Gain visibility and influence across diverse business units and locations.
 * Play a key role in improving consistency and performance across operations.
 * Join a culture that values innovation, collaboration, and continuous improvement.

What you'll bring

 * Operational expertise with a deep understanding of divisional or regional service models and standards.
 * Proven skills to streamline communication and processes across multiple teams and functions.
 * Experience supporting service redesign or process improvement initiatives in a complex operational environment.
 * Collaborative mindset with a track record of building partnerships and influencing outcomes at multiple organizational levels.
 * A solutions-driven approach with a passion for continuous improvement and frontline empowerment.