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# Digital Solution Engineer - Nonprofits

- **Company:** Salesforce.com, Inc.
- **Location:** Baltimore, MD, United States
- **Experience:** Expert
- **Salary:** $124,670.0 - $166,810.0
- **Contract:** Permanent contract
- **Skills:** High-Level Architecture, Rapid Prototyping Process, Salesforce.Com, Information Technology, Marketing Cloud
- **Published:** October 26, 2026
- **Apply:** https://diversityjobs.com/career/18728467/Digital-Solution-Engineer-Nonprofits-Maryland-Baltimore

## About the Role

* Experience: 5+ years of experience in solution engineering, with a strong focus on marketing technology and customer engagement solutions, including at least 5 years as a domain expert in personalization, loyalty, or marketing technology.
 * Proven track record of driving ACV growth through Martech solution selling, with a focus on personalization and loyalty for Enterprise customers.
 * Strategic Vision: Ability to develop and articulate a strategic vision for leveraging Marketing Cloud capabilities to drive business outcomes and enhance customer experiences.
 * Thought Leadership: Demonstrated ability to provide thought leadership in the marketing technology space influencing industry trends and best practices through presentations, white papers, or participation in industry events.
 * Cross-Functional Collaboration: Proven experience working collaboratively with cross-functional teams, including sales, product management, and customer success, to deliver comprehensive solutions that meet client needs.
 * Enterprise Expertise: Previous experience as an Enterprise Specialist Solution Engineer for a CRM company or similar technology
 * Technical Proficiency: Strong technical understanding of data-driven solutions and the ability to design high-level architecture that meets business needs.
 * Industry Knowledge: Background and passion in non-profit management and operational roles, including understanding of industry trends.
 * Exceptional Presentation Skills: Excellent presentation abilities, with a talent for storytelling that captivates and informs stakeholders at all levels.
 * Creative Problem Solver: A self-starter who is highly creative and capable of leading and prioritizing effectively in dynamic environments.
 * Communication Skills: Solid verbal, written, presentation, and interpersonal communication skills to facilitate collaboration and problem-solving within teams.
 * Team Collaboration: Ability to work both independently and as part of a team to address technical challenges across varied environments.
 * A Computer Science Degree.

## Description

As a Solution Engineer, you'll act as a trusted advisor to customers across the US - demonstrating Salesforce's power, shaping go-to-market strategies, and creating assets to support the broader team. You'll play a crucial role in developing innovative solutions for complex technical and digital marketing requirements. This role collaborates with sales, professional services, product, as well as prospective and existing customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solution Engineer must be able to easily adapt to each type of conversation, whether it's strategic and high-level, or highly detailed and technical.
The highly respected role of the Solution Engineer generally focuses on the following key areas:

 * Solution Development: Work closely with business stakeholders and technical resources to uncover technical challenges and goals relating to digital marketing, to then develop a solution and roadmap for the success of the customer.
 * Build: Showcase through software demonstrations and rapid prototyping how connected experiences come to life with the Salesforce Marketing Cloud. This includes the delivery of executive-level software demonstrations, construction of future state customer journey strategies, and developing long term IT roadmaps.
 * Deliver: Deliver an engaging and coherent presentation that connects complex technology to C-level audiences with persuasive story-telling.
 * Learn: Stay up-to-date on product development and roadmap, industry trends, and industry news.