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# Telecommunications Technician

- **Company:** Commercial Technology Solutions LLC
- **Location:** Collinsville, IL, United States
- **Salary:** $41,600.0 - $62,400.0
- **Contract:** Permanent contract
- **Skills:** VoIP, Computer Literacy, Data Cabling, Microsoft Office, Network Connections, TCP/IP, Wireless Access Point, Wi-Fi Technology, Wireless Paging Systems, Network Routing, Network Routers, Coax, Firewalls (Computer Science)
- **Published:** October 25, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=bea63cd163042908

## About the Role

VOIP EXPERIENCE A MUST
*Experience with Avaya products including the IP Office
*Strong customer service skills
*Knowledge of the cabling color codes and termination standards
*Ability to multitask
*Strong communication, organizations & presentation skills are essential
*Ability to be able to work with minimal direction
*Strong problem-solving, analytical, as well as critical thinking skills needed with the ability to troubleshoot in an
efficient manner
*Providing and the operation knowledge of a phone technician toolkit
*Knowledge of RS323 serial connections
*Data/Computer knowledge including:
o Data/network connections
o Hyper terminal and ProComm
o Microsoft Office Products
o TCP/IP Knowledge
o, Network Routing Knowledge

## Description

*Installation of small business network gear - Routers - Firewalls - Managed L3 Switches
*Implementation of Wi-Fi access points and controllers
*Installation of phone/data cabling, A/V cabling (including coaxial), and fiber to code.
*Installation of A/V equipment, camera systems, and paging systems.
*Provide technician skills that would include data gathering, installation, training, wiring, and troubleshooting.
*Rotation in the on call schedule.
*Support systems remotely with troubleshooting and MAC work when possible.
*Maintaining company provided tools such as vehicle, cell phone, lap top, and any company provided equipment.
*To be a self-motivated individual who exhibits sense of urgency in all service related activity.