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# Systems Analyst

- **Company:** Adolfson & Peterson Construction
- **Location:** Tempe, AZ, United States
- **Experience:** Experienced
- **Salary:** $64,000.0 - $96,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Software Applications, CompTIA Network+, Computer Networks, Graphics Software, Networking Hardware, Network Troubleshooting, Microsoft Office, System Center Configuration Manager, Network Connections, Packet Analyzer, Windows PowerShell, Software Asset Management, TCP/IP, Wireless Networks, Diagnostic Tools, Office365, Wireless Devices, Computer Equipment, Information Technology, SAP MDG
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b7957b1401dc48c5

## About the Role

* History of progressively more responsible experience and proven results including:
 + Bachelor's degree in computer science or related field and 2+ years of desktop experience or a combination of education and relevant experience.
 + Proficiency with Microsoft Office, O365, Windows 10, and various handheld devices.
 + Strong customer support mentality.
 + Ability to quickly and correctly diagnosis and problem solve issues.
 * Demonstrated integrity and ethical standards.
 * Ability and willingness to travel.
 * Demonstrated commitment to providing exceptional customer service in a support function.
 * Basic understanding of imaging software such as Microsoft's SCCM platform.
 * Basic understanding on the use PowerShell for configuration and management of client-side Windows environment.
 * Mobility experience specifically with iPhone/iOS setup and support as well as administration via MDM tools (Specific tool used is Cisco Meraki Device Manager).
 * Basic understanding and experience in TCP/IP, setup, management, and troubleshooting of common wired and wireless devices (CompTIA Network+).
 * Demonstrated ability to install, upgrade, support, and troubleshoot printers, computer hardware, and any other authorized peripheral equipment (CompTIA +).
 * Demonstrated ability to effectively manage time and priorities and be reactive to business needs with little or no warning.
 * Demonstrated ability to use critical thinking and analysis to problem solve IT/Desktop related issues. Demonstrated ability to work well with diverse work groups using effective communication and interpersonal skills.
*

## Description

* Take personal responsibility for working safely within an Incident and Injury Free (IIF) culture.
 + Be a champion to support IIF efforts for working safely and building a culture of care and concern for each team member in the workplace.
 + Consistently communicate and reinforce the tenets of an IIF workplace.
 + Ensure adherence to processes and procedures that support an IIF culture.
 + Comply with all company safety requirements and policies.
 * Deliver technical support that is tailored to support business needs.
 + Install and perform repairs on hardware, software, and peripheral equipment, following the design or installation specifications in the office and job site locations.
 + Confer with users, reference technical manuals, and conduct computer diagnostics to determine the nature of problems; provide assistance.
 + Test and monitor hardware and peripheral equipment to evaluate use, effectiveness, and adequacy of the product for the user.
 + Coordinate the setup and deployment of computer hardware and software.
 + Install, update, and troubleshoot stand-alone computer software applications.
 + Set-up job site networks, including, but not limited to, high speed internet connections and wireless networks.
 + Maintain system for detailing hardware/software inventory and problem resolution activities.
 + Provide hands on support of local server(s) and the local computer networks while working in conjunction with the senior support staff.
 + Create and maintain a monitoring, trending, and alerting system for all network devices and connections to minimize faults and failures of the network environment.
 + Troubleshoot system issues and help drive to resolution using tools such as traffic flow and packet capture utilities.
 * Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.
 * Coordinate both on-boarding of new user equipment ordering, delivery, and set-up and off- boarding users by collecting company equipment and removal of system.
 * Work with vendor support contacts to resolve technical issues within the desktop environment.
 * Work with other IT team members regarding new branch and construction site builds and upgrades.
 * Assist others in the IT department.
 + Assist in the support of video conferencing and presentation equipment.
 + Collaborate with IT professionals in other regional offices.
 + Assist with local hardware and software purchases to ensure proper business approval, licensing, and best value while controlling costs.
Other duties as assigned.
*