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# AI Solutions Manager

- **Company:** ERGON, INC.
- **Location:** Jackson, MS, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Data Analysis, Code Review, Information Systems, Release Management, OpenAI, Software Engineering, Enterprise Data Management, Data Processing, Chatbots, Large Language Models, Prompt Engineering, AI Platforms, Information Technology, Claude, GPT, Data Pipelines, Api Management
- **Published:** October 22, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b4bd0bc6bd861810

## About the Role

Ergon Inc. is seeking an AI Solutions Manager to lead our applied AI delivery team within Information Technology. This role oversees full-stack developers and business analysts who create practical, generative AI-enabled tools and automations that address real business needs. Working closely with business leaders across Ergon, the AI Solutions Manager identifies high-value opportunities, translates business challenges into effective solutions, and guides delivery using established AI platforms such as Anthropic Claude and OpenAI/ChatGPT. The ideal candidate combines strong people leadership, hands-on software development experience, and the ability to make complex technology approachable., * Bachelor's degree in Computer Science, Information Systems, a related field, or equivalent practical experience.

 * 7-10 years of software or application development experience, including at least 3-5 years managing developers and/or analysts.
 * Hands-on experience with large language model (LLM) platforms such as Anthropic Claude or OpenAI/ChatGPT, including prompt engineering, API integration, chatbots, or workflow automation.
 * Strong full stack development background, with the technical fluency to review code, guide implementation, and remove delivery obstacles.
 * Excellent communication and stakeholder engagement skills, including leading discovery conversations and explaining technical trade-offs in clear, business-friendly language.

## Description

* Lead, coach, and develop a team of full-stack developers and business analysts; manage priorities, workloads, one-on-one meetings, performance reviews, and hiring as the team grows.
 * Partner with business unit leaders to understand operational challenges, identify opportunities for AI and automation, and promote practical, high-impact use cases.
 * Evaluate requests and recommend the right-sized approach, whether a prompt-based workflow, internal application, AI platform integration, process improvement, or non-AI solution.
 * Oversee technical delivery of AI-enabled applications and automations, including prompt design, API integrations, chatbots, and end-user workflows built with Claude/Anthropic and OpenAI/ChatGPT.
 * Provide technical guidance through code reviews, troubleshooting, and sound architectural decisions to help the team deliver maintainable solutions.
 * Ensure solutions align with Ergon's data privacy, security, and responsible AI practices, including appropriate data handling, human review, and automation safeguards.
 * Collaborate with Enterprise Data & Analytics and Quality Assurance teams to integrate with existing data pipelines and support thorough testing before production release.
 * Perform other duties as assigned.