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# Clinic Support Specialist | PT Tech

- **Company:** Forever, Inc
- **Location:** North Potomac, MD, United States
- **Salary:** $35,360.0 - $41,600.0
- **Contract:** Permanent contract
- **Skills:** Cascading Style Sheets (CSS), Computerized Patient Record System
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=29b6b0ecdfe881e1

## About the Role

* Strong multitasker with excellent customer service instincts
 * Interest in physical therapy, exercise physiology, or healthcare administration
 * Comfortable with basic computer/clerical work
 * Basic health insurance knowledge a plus, not required
 * Prior experience helpful but not necessary - we train

## Description

* Deliver a warm, consistent welcome and support patients from check-in through their first visit and beyond
 * Assist patients with exercise execution and place them on modalities (heat, ice, etc.) as directed
 * Proactively solve scheduling conflicts before they become problems

Administrative Ownership

 * Confirm new patient paperwork is complete and check that insurance benefits and authorization have been verified by our back-office team ahead of appointments.
 * Collect copays and balances with professionalism and accuracy
 * Fill same-day cancellations and keep the following week's schedule full
 * Basic clerical work and computer/data entry in our EHR system

Clinical & Environment Support

 * Assist therapists as needed to keep sessions running on time
 * Turn over treatment rooms between patients; keep equipment organized and sanitized
 * Monitor and restock supplies before shortages happen
 * Help maintain a clean, calm, organized clinic environment