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# Desktop Support

- **Company:** Wipro Limited
- **Location:** Mountain View, CA, United States
- **Experience:** Experienced
- **Salary:** $45,000.0 - $121,000.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Apple Mac Systems, Software Engineering
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=31e8b6c306b7f419

## About the Role

* Strong expertise in macOS and familiarity with Windows systems.

 * Excellent communication and interpersonal skills.

 * Ability to coordinate effectively with technical teams and maintain client relationships.

 * Strong problem-solving skills and customer-first mindset., Mandatory Skills: Desktop Support .

Experience: 3-5 Years .

## Description

* Provide comprehensive technical support for new hires during onboarding.

 * Focus primarily on MacBook devices, with additional support for Windows environments.

 * Ensure a seamless setup process and resolve hardware/software issues during onboarding.

 * Configure and set up devices for new hires (MacBook and Windows).

 * Troubleshoot technical issues related to hardware and software during enrollment.

 * Deliver white-glove service and maintain a high standard of client support.

 * Collaborate with on-site technical teams to stay updated on current standards.

 * Keep clients informed about support processes and expectations.