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# Desktop Support Technician

- **Company:** Insight Global
- **Location:** Houston, TX, United States
- **Contract:** Temporary contract
- **Skills:** Cisco Voip, Software Troubleshooting, Information Technology, Cisco
- **Published:** October 16, 2026
- **Apply:** https://www.thejobnetwork.com/job/209314ec-9842-437c-9f8b-815a52788423/desktop-support-technician

## About the Role

Experience with Cisco VoIP systems and PBX infrastructure.

 - Strong troubleshooting and problem-solving skills.

 - Ability to work independently and as part of a team.

 - Excellent communication and organizational skills.

 - Willingness to travel between hospital sites as needed.

Really just looking for somebody that has IT experience with some telecom-like knowledge!

## Description

We are seeking a Telecom Technician to support the refresh of legacy PBX systems (Siemens and Nortel) with Cisco VoIP infrastructure across multiple hospital campuses. This role involves hands-on deployment of new Cisco phones, ensuring connectivity, and performing functional testing and troubleshooting. This is phase 1 of the project. It will roll right into phase 2 which is the analog migration.