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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # IT Supervisor - **Company:** Community Interface Services - **Location:** Vista, CA, United States - **Experience:** Expert - **Salary:** $71,760.0 - **Contract:** Permanent contract - **Skills:** Software System Penetration Testing, Cyber Security, Multi-Factor Authentication, Anti-Phishing, EndPointSecurity, Firewalls (Computer Science), Patch Management - **Published:** October 7, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=0f62e01d9626522b ## About the Role * A bachelor's degree in computer or data science or related field, or an equivalent combination of education and experience as determined by Community Interface Services * Proven experience in leading successful technology or systems projects * Strong leadership, communication, problem solving, and decision-making skills * Experience leading and supervising others * Philosophy and values aligned with our mission * A California driver's license, motor vehicle insurance, a safe driving record, and a vehicle in safe working condition ## Description You will lead a team of internal specialists and external vendor partners to support our three locations in Vista, Carlsbad, and Kearny Mesa. Areas of oversight include: * Technology and Systems Strategy * + Conduct environmental scanning on new technology/systems and potential threats and advise on overall technology/systems strategy for the agency + Evaluate technologies and systems and make recommendations about overall value, considering benefits, costs, and alignment with Agency mission and goals + In partnership with the CIS leadership team, create an integrated IT/Systems strategy that supports the agency in accomplishing its mission * Day-to-Day Operations * + Ensure the Agency's IT and technology systems are functioning effectively and efficiently + Assign responsibilities and projects to internal IT/Systems staff and external partners as appropriate to ensure all needs are met and that there is sufficient cross-training and redundancy to mitigate against risks + Review systems, policies, and procedures and continuously seek new ways to improve the effectiveness and efficiency of IT/Systems operations + Develop continuity and disaster recovery plans + Ensure all procedures and access are thoroughly documented and that the IT manual is kept up to date * Security * + Establish, update, and enforce organization-wide cybersecurity policies, access controls, and incident response plans to safeguard sensitive data + Oversee the deployment and continuous monitoring of core security infrastructure, including firewalls, endpoint detection, multi-factor authentication (MFA), and patch management routines + Monitor adherence to relevant security policies and data privacy standards; coordinate annual risk assessments or penetration testing + Design and execute ongoing security awareness programs, phishing simulations, and onboarding training to build a strong culture of cyber hygiene across all departments + Serve as the primary internal point of contact for security events, leading initial triage, remediation efforts, post-incident reviews, and escalation with third-party incident response partners. + Direct user lifecycle management (provisioning, role-based access reviews, and offboarding) to maintain strict access limits across cloud platforms and internal databases + Assist in completing the annual cybersecurity insurance application and ensure compliance with industry and insurance requirements for security * Project Management * + Review all IT/Systems requests with the technology team and gain consensus on priorities before taking on new projects + For approved projects, oversee the development and implementation of project plans; monitor progress to ensure adherence to timeline and budgets * Purchases/subscriptions/licenses * + With input from team members, forecast needed hardware, software, and service purchases and submit annual budget requests + Negotiate costs with vendors to obtain the best possible pricing and oversee purchasing; approve day-to-day technology purchases by team members that are within approved budget amounts + Maintain all technology systems licenses/contracts * Management/Supervision * + Communicate the agency's mission, vision, and values and promote diversity and cultural competency + Set clear expectations, monitor progress, and provide timely and effective feedback and recognition + Address performance challenges quickly and directly, taking follow-up action as needed (e.g., performance memos) + Help staff members solve problems and overcome barriers; provide effective training and coaching to help staff develop new knowledge and skills + Lead effective and engaging meetings and trainings, ensuring attendance and participation + Conduct career and performance conversations and performance reviews Why you will love working at Community Interface Services!