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# Windows/Linux Admin with Splunk & Dynatrace

- **Company:** LTM Inc
- **Location:** Jacksonville, FL, United States
- **Salary:** $52,000.0 - $114,000.0
- **Contract:** Internship / Graduate position
- **Skills:** Microsoft Windows, Server Applications, Application Performance Management, Linux, Distributed Systems, Middleware, Monitoring of Systems, Python (Programming Language), Knowledge Management, Linux System Administration, Log Analysis, Windows PowerShell, Release Management, Runbook, Scripting, Enterprise Software Applications, Splunk, Appdynamics, Dynatrace, Servicenow
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=d10530a6c2fbfe2b

## About the Role

* Application Production Support
 * Windows Linux Server Administration
 * Incident Problem Management
 * Log Analysis and Troubleshooting
 * Monitoring and ing Tools
 * Infrastructure Support Triage
 * Production Issue Resolution
 * Root Cause Analysis RCA
 * Runbook Development
 * Service Restoration Availability Management

Secondary Skills

 * ITIL Processes
 * Automation Scripting PowerShell Shell Python
 * Knowledge Management
 * Process Improvement Initiatives
 * Application Performance Monitoring
 * Change Release Management
 * Middleware and Infrastructure Support
 * Stakeholder Communication
 * Service Stability Engineering, * Experience supporting applications in the Banking or Financial Services domain
 * Strong understanding of enterprise production support and service management processes
 * Experience working in 24x7 support environments
 * Exposure to monitoring tools such as Splunk Dynatrace AppDynamics or similar platforms
 * Familiarity with infrastructure and application support across distributed systems, Mandatory Skills : Monitoring & Observability, ServiceNow ITSM

## Description

We are seeking an experienced Application Production Support Engineer to provide daytoday support for critical applications within the Global Wealth and Investment Management GWIM organization The role focuses on production stability incident management infrastructure triage monitoring process improvement and stakeholder communication The ideal candidate will have strong experience supporting enterprise applications across Windows and Linux environments with a proven ability to troubleshoot complex issues and restore services in highpressure production environments, * Provide daytoday production support for businesscritical applications

 * Review application server and infrastructure logs to identify and resolve issues proactively
 * Manage production incidents including userimpacting issues branch outages and infrastructurerelated events
 * Coordinate with problem management teams to perform root cause analysis and implement permanent fixes
 * Develop and maintain operational runbooks monitoring dashboards and ing mechanisms
 * Partner with infrastructure application and support teams to address technology and process gaps
 * Ensure timely communication and status updates to stakeholders management and senior leadership during incidents
 * Drive continuous service improvement initiatives focused on availability stability and operational efficiency
 * Support production releases maintenance activities and change implementations
 * Contribute to knowledge sharing and operational readiness across support teams