> Markdown version of [/jobs/ext/4320178-business-analyst-real-time-payments-global-cash-operations-transformation-cot](https://www.wearedevelopers.com/jobs/ext/4320178-business-analyst-real-time-payments-global-cash-operations-transformation-cot). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Business Analyst - Real-Time Payments (Global Cash Operations & Transformation (COT))

- **Company:** J.p. Morgan's Commercial & Investment Bank
- **Location:** Tampa, FL, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Computer-Aided Design, Application Programming Interfaces (APIs), Artificial Intelligence, JIRA, Data Mapping, RAID, Microsoft PowerPoint, Tableau (Software), ISO 20022 Standard, Webhooks, Alteryx
- **Published:** October 16, 2026
- **Apply:** https://find.jobs/jobs-near-me/apply/ats-redirect/?id=3026104407-2

## About the Role

* 3+ years of experience or equivalent expertise in product management or a relevant domain area
 * Demonstrated performance in either product management or relevant domain area
 * Experience executing operational management and change readiness activities
 * Experience in product deployment processes
 * 6+ years' experience in financial services payments delivery, including direct RTP scheme experience.
 * Self-starter with strong execution discipline and stakeholder management skills.
 * Builds trusted relationships, influences decisions, and aligns cross-functional teams.
 * Proficient in using AI tools to improve processes and identify automation opportunities.
 * Collaborative team player who shares knowledge to enhance ways of working.
 * Strong understanding of end-to-end payment processing, operational risk, and controls.
 * Structured problem-solver with attention to detail and proficiency in JIRA, Excel, PowerPoint, and process-mapping tools.

Preferred qualifications, capabilities, and skills

 * Developed knowledge of the product development life cycle
 * Knowledge of ISO 20022 messaging and payment flows, including initiation, status, returns, investigations, reconciliation and reporting.
 * Experience with APIs, webhooks, host-to-host files, digital payment platforms, sanctions, fraud, transaction limits, liquidity, reconciliations and exception processing.
 * Experience in Corporate and Investment Bank operations, process automation and transformation, with familiarity of Alteryx, Tableau and responsible AI-assisted analysis.
 * Experience supporting more than one CCB Operations Function/Line of Business

## Description

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey., * Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies

 * Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements
 * Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
 * Collaborate with Operations, Product, and Technology to deliver scalable and resilient Real-Time Payments capabilities.
 * Lead requirements discovery and translate business needs into functional flows, use cases, acceptance criteria, and delivery requirements in JIRA.
 * Run daily POD calls and document payment journeys, processing steps, and exception scenarios.
 * Assess operational impacts and design future-state processes, Target Operating Models, ownership, controls, and escalation paths.
 * Identify risks (operational, regulatory, fraud, sanctions, liquidity, accounting, reconciliation) and define sustainable controls and mitigations.
 * Develop and review testing scenarios with Operations, Product, and Technology, aligned with regional processes.
 * Drive operational readiness, implementation planning, and go-live support.
 * Facilitate workshops, resolve requirements gaps, communicate decisions and delivery status, and identify automation opportunities using AI. Maintain program artifacts, deliverables, milestones, and RAID logs., * Work schedules will be full-time in office, on a 40-hour per week schedule.