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# Network Technician

- **Company:** CYNET SYSTEMS INC.
- **Location:** Covington, LA, United States
- **Experience:** Experienced
- **Salary:** $37,440.0 - $47,840.0
- **Contract:** Contract
- **Skills:** LTE (Telecommunication), IMac, VoIP, Domain Name System (DNS), Identity and Access Management, Networking Hardware, Network Architecture, Routing, Ping (Networking Utility), LoRaWaN, Wi-Fi Technology, Firewalls (Computer Science), Servicenow
- **Published:** October 12, 2026
- **Apply:** https://www.dice.com/job-detail/e9140cf1-e322-4ce9-a940-f6f2f0197f53

## About the Role

The position requires 4+ years of experience in supporting and managing network infrastructure and network-related devices. The role involves racking, stacking, cabling, and decommissioning network hardware devices, as well as providing site services support for network device maintenance (console/remote). IT and telecoms experience is required across routing, switching, firewalls, WiFi, IP Telephony (IPT), and Radio Frequency (RF) equipment such as microwave radios, cellular nodes, and VSATs.

## Description

* Respond to ServiceNow incident tickets.
 * Perform patching cable installation and recovery.
 * Install power leads.
 * Install, remove, or swap equipment.
 * Locate and identify network circuits and tag the demark location.
 * Provide escort services for third-party vendors or subcontractors wherever support is being provided.
 * Adhere to risk management processes, including conducting walkthroughs, managing work permits, handling change management, attending safety training, and reporting incidents.
 * Comply with audit requirements, information protection requirements, security requirements, and standards detailing physical access management and operational excellence.
 * Troubleshoot and patch power cables.
 * Identify switch port locations.
 * Ping key devices and perform DNS lookups.
 * Troubleshoot, install, and, where necessary, remove equipment and components, performing visual checks for hardware failure lights, console error messages, power status, and hardware labels during troubleshooting.
 * Assist with the identification and reporting of communications room environmental issues to the organization, such as lack of cooling or water leaks.
 * Perform IMAC activities for end-user business LAN and voice devices.
 * Adhere to change management procedures and practices.
 * Monitor and respond to emergency conditions affecting operations to the extent that services can be safely provided.
 * Adhere to Business Continuity Plans and Disaster Recovery Plans.
 * Provide smart hands support for telecommunications infrastructure, including fiber optic and copper cable installation, maintenance, troubleshooting, and repair.
 * Support WiFi and BLE systems.
 * Perform microwave systems installation, maintenance, troubleshooting, and repair.
 * Perform radio systems (HF, VHF, UHF, 2-way, radar) installation, maintenance, troubleshooting, and repair.
 * Perform VSAT installation, maintenance, troubleshooting, and repair.
 * Support cellular-based systems such as public and private 4G LTE, 5G, NB-IIoT, and LTE-M.
 * Support lpWAN (low-power WAN) systems such as LoRaWAN and other IIoT/OT systems.
 * Deploy pre-wired solar panel/battery power systems at ground level, performing visual maintenance, troubleshooting, and repair.
 * Execute IP Telephony (IPT) installations at end-user locations.
 * Handle specialty telecom systems such as CCTV, PAGA, Intercom, and Fire/Intruder Alarm systems installation, maintenance, troubleshooting, and repair, specifically for remote and offshore sites.
 * Work cooperatively and collaboratively across internal and external organizations, including design and engineering teams, global service desks, operations centers, telecommunications vendors, and managed service providers, to restore services.
 * Support IT and telecoms requirements for business units, major capital projects, and merger, acquisition, and divestiture projects as guided by the network team.
 * Participate in root cause analysis following incidents.