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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Associate Director, Network Contracting - Virtual / Telehealth - **Company:** UnitedHealthcare - **Location:** Minnetonka, MN, United States (Remote available) - **Experience:** Expert - **Salary:** $112,700.0 - $193,200.0 - **Contract:** Permanent contract - **Skills:** Complex Networks, Computer Networks, Data Sharing, Network Configuration and Change Management, Network Administration, Program Design Languages, Performance Monitor - **Published:** October 28, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c9f42943fc2ae663 ## About the Role * 10+ years of experience in a network management-related role handling complex network providers with accountability for business results * 10+ years of experience in the health care industry * 8+ years experience with provider contracting including development of product pricing and utilizing financial modeling in making rate decisions * In-depth knowledge of Physician contracting and State and Federal telehealth requirements Preferred Qualifications: * 5+ years of experience with provider contracting in the virtual care or telehealth space * Demonstrated strong Program Management experience * All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy ## Description * Develop strategies for virtual provider networks that drive value and meet LOB needs to include a process to stay in front of new innovations, technologies or devices that affect the way care is delivered and how we may contract with these providers * Establishes strong strategic relationships with Virtual Care providers and ensures network composition reflects line of business needs, market priorities, specialty distribution, access requirements, and emerging virtual care trends * Develop and manage the National virtual care provider network to deliver geographically competitive access, broad specialty and primary care coverage, network stability, unit cost performance, trend management, and affordable, predictable solutions for customers and business partners * Evaluates, negotiates, implements, and manages contracts in compliance with company templates, reimbursement standards, and key process controls Specific Accountabilities: * Work collaboratively with all lines of business to assess on-going needs for virtual care categories that drive member experience, affordability and quality * Establish a rigorous provider vetting process with input from experts across Clinical, technology, policy, operations and the lines of business * In collaboration with other functional areas, develop criteria and performance standards for virtual only providers - define safety and quality metrics and ensure ongoing performance monitoring * Fine-tune pre-contractual checklist and process that expedite the timelines - ensure contracts include performance expectations, data sharing beyond claims * Negotiate, implement and manage National Virtual Care contracts for all Lines of Business * Collaborate and coordinate with the National Physician strategy team, Region leads and market network leads on local virtual care strategies and issues * Lead the Governance Council in collaboration with the National Physician Team * Align with clinical and policy teams to stay abreast of new innovations, technology, and/or devices in virtual care services that may affect codes and contracts * Develop reporting dashboard to monitor performance for virtual care providers * Develop and manage the growing virtual/telehealth offerings which include program design and network strategy at an enterprise level to improve quality and affordability * Manage unit cost budgets, target setting, performance reporting and associated financial models * Apply network configuration and incentive-based payment models as appropriate to improve quality and efficiency * Lead the development of new concepts, technologies and products to meet emerging customer requirements * Respond to and get in front of rapidly emerging trends with Virtual and Telehealth providers innovating in this space * Direct cross-functional and/or industry-wide teams with segment-wide and/or enterprise-wide impact * Influence senior management decisions that impact business direction Ready for a challenge? You will need all your leadership skills and creativity as you manage and develop this unique space within provider networks that achieve performance objectives. As a result, there is a high level of visibility and accountability for results. Other Scope and Accountabilities and experience required: * Company thought leader * Functional SME * Broad business approach * Must have experience with virtual product and/or virtual contracting * Resource to senior leadership * Develops pioneering approaches to emerging industry trends * Predicts emerging customer needs and develops innovative solutions to meet them * Solves unique and complex problems with broad impact on the business * Participates in the development of business strategy * Develops and manages business plans to achieve objectives * Leads large, complex projects to achieve key business objectives * Translates highly complex concepts in ways that can be understood by a variety of audiences * Influences senior leadership to adopt new ideas, products, and/or approaches You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.