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# Logistics Operations Management (Control Tower)

- **Company:** Woongjin, Inc
- **Location:** Santa Ana, CA, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Microsoft Excel, Data Analysis, Lookup Table, Microsoft Office, Pivot Tables, Microsoft PowerPoint
- **Published:** October 11, 2026
- **Apply:** https://www.juju.com/job/15_7956b2fd

## About the Role

* Bachelor's Degree required.
 * Bilingual in Korean and English required.
 * 8+ years of transportation, logistics, freight forwarding, or supply chain related experience.
 * Strong experience with drayage, rail transportation, transloading centers, warehouse operations, and OTR transportation.
 * Strong understanding of international transportation, ocean shipping, freight forwarding, and North American transportation networks.
 * Experience managing transportation vendors, carrier performance, and customer relationships.
 * Advanced proficiency in Microsoft Office applications, especially Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis) and PowerPoint.
 * Excellent analytical, organizational, problem-solving, and project management skills.
 * Ability to prioritize multiple projects and consistently meet deadlines in a fast-paced environment.
 * Strong presentation, communication, and interpersonal skills with the ability to work effectively across cross-functional teams.
 * Experience leading, coaching, and developing team members with effective leadership.
 * Experience with TMS, WMS, ERP, or logistics visibility platforms preferred.
 * Self-motivated, reliable, and committed to delivering high-quality work on time.
 * Hands-on leader who is willing to support the team with both operational tasks and strategic projects.
 * Ability to travel up to 20% within the U.S

## Description

* Manage daily Control Tower operations across drayage, rail, transloading centers, warehouse operations, and OTR transportation.
 * Monitor shipment movement and transportation performance to ensure timely execution while proactively resolving operational issues.
 * Develop and maintain weekly and monthly operational reports, KPI dashboards, and executive presentations for management, customers, and headquarters.
 * Analyze transportation data to identify trends, operational risks, service failures, and cost-saving opportunities.
 * Manage relationships with ocean carriers, trucking companies, rail providers, warehouses, terminals, and other logistics partners to improve operational performance and customer satisfaction.
 * Review carrier performance and conduct regular business reviews to drive continuous service improvements.
 * Lead transportation optimization initiatives, process improvements, automation projects, and operational standardization.
 * Support transportation contract reviews, service agreements, and implementation of new logistics programs.
 * Coordinate with internal departments and overseas offices to resolve operational issues and ensure smooth shipment execution.
 * Lead and develop team members while promoting accountability, collaboration, and customer-focused service.
 * Support day-to-day operations as needed and lead by example with a hands-on approach.
 * Perform other job-related duties and special projects as assigned.