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# Epic Analyst 2 - Central (H)

- **Company:** University of Miami
- **Location:** Miami, FL, United States
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Information Systems, IT Management, Microsoft Office, System Testing, Network Routers, Information Technology, Epic Hospital Billing
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=380d83cf652053dc

## About the Role

To be successful, the candidate would need to be a self-starter and have experience in automation build/upgrade functions along with being detail orientated and a team player., * Bachelor's degree in Healthcare Administration, Information Systems, or related field

 * Minimum 3 years of Hospital Billing Administration along with proficiency in Charging, Contracts, and Claims/Remittance experience
 * Epic HB certification required; additional Epic certifications (e.g., PB, Resolute) preferred.
 * Experience with Epic upgrade cycles, testing, and documentation.
 * Experience working in a multi-hospital or integrated delivery network environment.
 * Knowledge of CMS regulations, payer requirements, and billing compliance.
 * Familiarity with Epic tools such as Chronicles, Clarity, Charge Router, Contracts, WQ, DNB, and Reporting Workbench.
 * Ability to communicate effectively in both oral and written form.
 * Ability to maintain effective interpersonal relationships.
 * Ability to recognize, analyze, and solve a variety of problems.
 * Ability to lead, motivate, develop and train others.
 * Proficiency in computer software (i.e. Microsoft Office). Commitment to the University's core values.
*

Any appropriate combination of relevant education, experience and/or certifications may be considered.

## Description

The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application's configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Core Responsibilities:

 * Serves as a support contact for application end-users. Identifies issues and works to resolve them.
 * Designs, develops, implements, and maintains the application.
 * Supports all phases of testing and document workflow design.
 * Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
 * Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.
 * Collaborates with trainers on application changes and new features to develop documentation and training strategies.
 * Assists with analyzing the impact of information technology in clinical work processes.
 * Participates in on-call rotations and support.
 * Attends and participates in applicable committees.
 * Maintains regular communication with team members and participates in weekly project team meetings.
 * Reviews the status of projects and issues on an ongoing basis with leadership.
 * Becomes knowledgeable about UHealth's policies, procedures, and business operations. Adheres to University and unit-level policies and procedures and safeguards University assets.
*, * Configure, build, and maintain Epic HB applications to support hospital billing workflows.

 * Analyze and translate business requirements into system specifications and solutions.
 * Lead and participate in system testing, validation, and go-live support.
 * Troubleshoot and resolve application issues, ensuring minimal disruption to billing operations.
 * Collaborate with revenue cycle teams to identify opportunities for workflow optimization.
 * Maintain documentation for system configurations, processes, and training materials.
 * Ensure compliance with regulatory requirements and billing standards.
 * Participate in on-call rotations and provide after-hours support as needed.
 * Support change management processes and adhere to IT governance policies.
 * Strong understanding of hospital billing workflows and revenue cycle operations. Excellent problem-solving, communication, and project management skills.
*

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.