> Markdown version of [/jobs/ext/4325375-computer-support-specialist](https://www.wearedevelopers.com/jobs/ext/4325375-computer-support-specialist). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# Computer Support Specialist - -

- **Company:** Health Advocates Network, Inc.
- **Location:** Albany, NY, United States
- **Experience:** Experienced
- **Salary:** $52,000.0
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, JIRA, Automation of Tests, Bug Tracking Systems, Code Coverage, Regression Testing, System Testing, Test Management
- **Published:** October 5, 2026
- **Apply:** https://dejobs.org/x/x/7D2CF3BB008246CEB3B4DD969D290B11/job/

## About the Role

* Proof of eligibility to work in New York State (NYS).
 * 3 years of experience using Jira for test management or bug tracking.
 * 5 years of experience performing unit, integration, UAT, regression, and system testing.
 * 2 years of QA testing experience on Agile projects.
 * 5 years of experience writing test scripts.

## Description

Join our team and make a meaningful impact by supporting the day-to-day operations of our team. We're looking for a dedicated and dependable professional who is committed to providing excellent support and helping ensure smooth and efficient operations., * Developing test plans

 * Writing detailed test cases based on project requirements
 * Perform manual testing of DFS applications
 * Identify and document bugs in DFS' Jira environment
 * Validate fixes by retesting identified bugs
 * Designing and executing manual and automated test plans for new features and releases.
 * Building and maintaining a regression test suite to catch issues before they reach production.
 * Performing exploratory testing to catch edge cases automated tests may miss.
 * Partnering with engineers early in the development process to define acceptance criteria and testable requirements.
 * Tracking, prioritizing, and reporting on defects to ensure timely resolution.
 * Establishing QA metrics (defect escape rate, test coverage, time-to-detect) to measure quality improvements over time.