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Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # ETPS Data Specialist - OKC/Norman Area - **Company:** Family & Childrens Services, Inc. - **Location:** Oklahoma City, OK, United States - **Experience:** Experienced - **Contract:** Permanent contract - **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Spreadsheets, Databases, Microsoft Office, Performance Monitor - **Published:** October 19, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=2d9a3dc65b16c3ed ## About the Role * Must be a high school graduate or have HS equivalent * Associate's degree preferred, Two years of experience in healthcare, behavioral health, administrative support, quality monitoring, reporting, records management, or a related field preferred. * Experience working with spreadsheets, reports, databases, or electronic record systems preferred. * Experience in behavioral health or healthcare settings preferred. PERFORMANCE COMPETENCIES: * Communication * Decision Making * Engagement * Initiative and Accountability * Interpersonal * Learning * Organizational Alignment * Quality of Work KNOWLEDGE/SKILLS/ABILITIES: * Basic to intermediate knowledge of Microsoft Excel, Word, Outlook, and other Microsoft Office applications. * Ability to organize and maintain accurate records. * Ability to review information and identify possible errors or missing information. * Ability to create and maintain spreadsheets and reports. * Ability to manage multiple assignments and meet deadlines. * Strong attention to detail. * Good verbal and written communication skills. * Ability to follow written procedures and instructions. * Ability to work independently and as part of a team. * Ability to maintain confidentiality. * Ability to learn agency reporting requirements and performance measures. * Ability to build positive working relationships with staff and leaders., Preferred * 2 year(s): Two years of experience in healthcare, behavioral health, administrative support, quality monitoring, reporting, records management, or a related field preferred. ## Description Performance Monitoring * Track assigned ETPS, CCBHC, and organizational performance measures. * Review reports and performance information for accuracy and completeness. * Monitor performance results and identify areas that may need attention. * Notify leadership of missing information, reporting concerns, or performance issues. * Maintain tracking spreadsheets and monitoring tools. * Follow up with programs regarding overdue items or reporting requirements. * Assist with collecting and organizing information used to evaluate performance. * Maintain records related to performance monitoring activities. * Support leaders in understanding performance expectations and reporting requirements. * Assist with special projects related to quality and performance improvement. Reporting and Data Support * Gather information from reports, systems, and other sources. * Review data for missing information, errors, or inconsistencies. * Help correct reporting issues by working with program and support staff. * Prepare routine reports, spreadsheets, charts, and summaries. * Update tracking logs and performance-monitoring tools. * Help maintain dashboards and reporting resources. * Distribute reports according to established schedules. * Maintain documentation related to reports and tracking processes. * Ensure information is organized and available when needed. * Protect confidential information and follow agency privacy requirements. Program Support and Follow-Up * Answer routine questions related to ETPS measures and performance reports. * Work with program staff to obtain information needed for reporting. * Assist with preparing materials for meetings and performance reviews. * Track action items and follow-up activities identified by leadership. * Help monitor progress on improvement efforts. * Notify the manager when issues require additional attention. * Maintain positive working relationships with leaders, staff, and support departments. * Support consistent reporting practices across programs and locations. Training and Documentation * Assist in maintaining ETPS training materials, reference guides, and written procedures. * Help update forms, job aids, and educational resources. * Provide basic assistance and guidance regarding reporting processes and requirements. * Assist with training sessions and workshops as assigned. * Keep reporting and procedural documents organized and current. * Cross-train with other staff to support continuity of operations. Communication and Collaboration * Communicate professionally with staff at all levels of the organization. * Participate in meetings related to performance monitoring and quality improvement. * Share information, updates, and reminders regarding reporting requirements. * Work cooperatively with clinical, operational, and administrative staff. * Escalate concerns to the manager when appropriate. * Support a culture of accountability, teamwork, and continuous improvement. Continuous Quality Improvement * Assist with projects designed to improve performance and service delivery. * Help identify trends, barriers, and areas needing improvement. * Gather and organize information used in improvement activities. * Track corrective actions and follow-up assignments. * Monitor progress and provide updates to leadership. * Support implementation of new performance measures and reporting requirements. * Assist with efforts to improve data quality and reporting accuracy.