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# Test Center Administrator (Davenport, IA)

- **Company:** Pearson
- **Location:** Davenport, IA, United States
- **Salary:** $36,920.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Office
- **Published:** October 31, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=727fe15c298052c3

## About the Role

* High school diploma or equivalent is required.
 * Minimum of 1 year customer service experience is preferred.
 * Experience proctoring or invigilating exams is highly preferred.
 * Must be flexible in work hours and days.
 * Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
 * Must be able to sit for long periods of time and also escort candidates to and from testing room.
 * Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
 * Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

## Description

The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:

 * Comply with all testing procedures and strictly adhere to company policies using careful judgment
 * Check in testing candidates, verify identification, and explain the exam process
 * Proctor / invigilate candidates while testing
 * Troubleshoot with internal departments to fix technical issues
 * Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
 * Other duties as assigned

Schedule Requirements

We're looking for a dependable, team-oriented individual who is flexible and available to work a variety of shifts Monday through Saturday , including approximately 1-3 Saturdays per month.

Work hours fall between 7:00 AM and 8:00 PM , with specific shifts assigned based on scheduling needs. This position averages approximately 19 hours per week , with additional hours expected during peak seasons, particularly in the spring and summer.

Candidates should be comfortable with a flexible schedule and willing to adjust their availability based on business needs.

Schedules are provided at least two to four weeks in advance to help you plan ahead.