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# Web Check In Administrator

- **Company:** Hub Group
- **Location:** Hebron, KY, United States
- **Salary:** $45,760
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Databases, Computer Literacy, Microsoft Office
- **Published:** October 28, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0f3cd5ef71e9f57f

## About the Role

* High School diploma or equivalent, post high school education a plus
 * Prior customer service experience preferred
 * Excellent data entry skills required, must have a strong attention to detail
 * Strong written and verbal communication skills
 * Knowledge of Microsoft Office skills
 * Ability to multitask, must be detail oriented and be able to work in a fast-paced office environment Skills/Competencies: customer service, keyboard skills, accuracy a must, quality focus, organizational skills, time management, problem solving, documentation skills, listening, phone skills, resolving conflict, analyzing data, ability to multitask
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## Description

* Review delivery/field paperwork to ensure scope of work is completed
 * Validate and reconcile order data
 * Accurate data entry of delivery paperwork into appropriate databases
 * Process daily working order, respond to Logistics Coordinator as needed
 * Assist with back of truck check-in
 * Answer inbound phone calls from customers and delivery teams
 * Validate badges and uniforms are compliant
 * Interact with delivery teams to ensure accurate information is being processed
 * Strong customer service skills, must be able to handle escalated issues
 * 75% of time spent in office; 25% of time spent in warehouse checking in delivery teams
 * Identify opportunities for improvement and efficiency gains
 * Excellent attention to detail required
 * Professional, polite phone skills
 * Act in a professional and an appropriate manner
 * Dependable, organized, ability to multitask
 * Schedule flexibility; ability to expand hours during events Any other duties and responsibilities as assigned.
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