> Markdown version of [/jobs/ext/4329368-it-support-technician](https://www.wearedevelopers.com/jobs/ext/4329368-it-support-technician). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md).

---

# IT Support Technician

- **Company:** Flexforce Employment Professionals, Inc.
- **Location:** Gonzales, LA, United States
- **Salary:** $52,000.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Business Software, Cyber Security, Computer Literacy, Desktop Computing, Monitoring of Systems, Internetworking, Network Architecture, Networking Basics, Service Pack, TCP/IP, Wi-Fi Technology, Network Routers, Software Troubleshooting, Peripherals, Computer Equipment, Information Technology, Laptops, User Accounts
- **Published:** October 5, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=1fd92fce18bf49db

## About the Role

* Previous professional IT support or help-desk experience
 * Strong knowledge of Windows operating systems and Microsoft 365
 * Hands-on experience with computer hardware, software installation, and system maintenance
 * Working knowledge of networking fundamentals including TCP/IP, Wi-Fi, routers, and switches
 * Strong troubleshooting and problem-solving ability
 * Ability to explain technical issues clearly to users with different levels of computer knowledge
 * Valid driver's license and ability to travel between local locations
 * Multi-site IT support experience is strongly preferred
 * CompTIA A+, Network+, Microsoft certifications, or similar technical certifications are a plus
 * Familiarity with cybersecurity and endpoint security practices preferred

## Description

This position will provide hands-on technical support for employees and business locations, including computers, networks, Microsoft 365, mobile devices, printers, connectivity, business applications, and other technology systems., * Provide technical support to employees at office and remote business locations

 * Diagnose and resolve computer hardware, software, printer, mobile-device, and connectivity issues
 * Install, configure, and maintain desktops, laptops, peripherals, and business-critical systems
 * Support Microsoft Windows and Microsoft 365, including user accounts and email
 * Perform software updates, operating-system maintenance, security patching, and system monitoring
 * Troubleshoot TCP/IP, Wi-Fi, routers, switches, internet connectivity, and network infrastructure
 * Assist with technology used in retail and operational environments
 * Coordinate with internet providers, software vendors, and other third-party technology vendors
 * Maintain documentation of support issues, equipment inventory, system changes, and procedures
 * Set up workstations and user access for new employees and assist with offboarding
 * Assist with equipment deployments, technology upgrades, and special IT projects
 * Support cybersecurity best practices and endpoint security
 * Travel to local company locations when onsite technical support is required