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# Desktop Support Technician (Level 2) Needed

- **Company:** Cutting Edge IT, LLC
- **Location:** Springfield, OR, United States
- **Salary:** $41,600.0 - $83,200.0
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Apple Mac Systems, Software Applications, JIRA, Linux, Virtual Private Networks (VPN), System Center Configuration Manager, Network Connections, Software Deployment, Software Engineering, Firewalls (Computer Science), Network Support, Servicenow
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=49782113b97fe713

## About the Role

Experience in desktop or IT support, strong hardware/software knowledge, and great communication skills.

## Description

* Troubleshoot Windows, macOS, and Linux desktops
 * Support VPNs, firewalls, and network connectivity
 * Manage Active Directory & software deployments (SCCM, ServiceNow, Jira)
 * Deliver responsive, friendly IT support to internal users, Desktop Support, IT Support, Help Desk, Level 2 Support, Technical Support, Windows, macOS, Linux, SCCM, ServiceNow, Active Directory, VPN, Firewall, Network Support, Customer Service, On-Site IT, Troubleshooting, Computer Support, Tier 2 IT, Immediate Hire