> Markdown version of [/jobs/ext/4332159-infrastructure-production-support-analyst](https://www.wearedevelopers.com/jobs/ext/4332159-infrastructure-production-support-analyst). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # Infrastructure Production Support Analyst - **Company:** Rapid Eagle Inc. - **Location:** Dallas, TX, United States - **Experience:** Experienced - **Salary:** $93,600.0 - $104,000.0 - **Contract:** Permanent contract - **Skills:** Microsoft Windows, CA Workload Automation Ae, Software as a Service, Linux, OpenShift, Standard Sql, Informatica Powercenter, Grafana, Ab Initio, Kubernetes, Kibana, Splunk, Appdynamics, Servicenow - **Published:** October 13, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=04c7eae260c67790 ## About the Role * 5 to 8 Years of exp into Infrastructure and Production support. * Good Communication Skills. * Experience into Autosys, Informatica, Windows, Linux, * 2+ Years into Splunk, Openshift, Kubernetes * Team Coordination * Work in 24/7 Production Environment * L2 support in financial/banking domain * Working with Unix/Linux. SQL * Experienced with tools such as Autosys, Ab Initio Control Center, AWP, Kibana, AppDynamics, Splunk, and ServiceNow (SaaS), working knowledge of Grafana and Informatica * Handle incident management, perform root cause analysis, and contribute to runbook updates, process improvements, and automation initiatives