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# Test Center Administrator

- **Company:** Robert Half
- **Location:** Huntsville, AL, United States
- **Salary:** $31,325.0 - $32,968.0
- **Contract:** Contract
- **Skills:** Microsoft Outlook, Web Browsers, Microsoft Office, Office Suite
- **Published:** October 13, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2457646e415a4be9

## About the Role

* High school diploma or equivalent required; additional college coursework is helpful.
 * At least one year of face-to-face customer service experience in an environment such as retail, hospitality, food service, or a similar setting.
 * Ability to communicate clearly and professionally with candidates and team members, both verbally and in writing.
 * Comfortable using Microsoft Windows-based systems and common office applications, including Microsoft Office, Outlook, and web browsers.
 * Capable of managing multiple tasks at once while handling clerical support, front-desk responsibilities, and candidate interactions.
 * Able to stand or remain seated for extended periods, walk through the testing room regularly, and escort candidates as needed.
 * Must be able to bend, stoop, work in tight spaces safely, and lift up to 40 pounds when moving materials or equipment.
 * Strong attention to detail and visual focus needed to monitor computer screens, camera feeds, and activity within the testing room.

## Description

* Welcome test takers, confirm identity documentation, and guide them through the check-in process with care and courtesy.
 * Enforce testing procedures and security standards by conducting required screening steps and maintaining strict control of exam materials.
 * Observe candidates throughout their exams to help preserve testing integrity and respond promptly to issues that arise.
 * Document irregular incidents clearly and escalate concerns in accordance with site guidelines and established protocols.
 * Create a fair, calm, and supportive experience for each candidate while maintaining consistent compliance with operating procedures.
 * Protect the testing site from misconduct by monitoring activity in person and through available surveillance tools.
 * Assist with administrative and clerical duties, including report writing, basic recordkeeping, and communication with staff or candidates.
 * Support test center operations through flexible scheduling, movement of supplies or equipment, and basic workstation or lab upkeep when needed.