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# CRM Project Manager

- **Company:** Target Brands, Inc.
- **Location:** United States (Remote available)
- **Experience:** Experienced
- **Contract:** Permanent contract
- **Skills:** Agile Methodology, Software as a Service, Data Integrity, Microsoft Dynamics, Scrum Methodology, Salesforce.Com, SugarCRM, Systems Integration, Zoho Office Suite, Information Technology, Tools for Reporting, Hubspot
- **Published:** October 14, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=2c07f01ec0929ffe

## About the Role

The ideal candidate will have a strong background in CRM platforms, project management, and client-facing consulting, with the ability to manage multiple projects from discovery through implementation and optimization., * Bachelor's degree in Business, Information Technology, Computer Science, or a related field.

 * 2-3 years of experience managing CRM implementation, SaaS, or technology projects.
 * Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, or similar systems.
 * Proven ability to manage multiple projects and stakeholders simultaneously.
 * Strong client-facing consulting and relationship management skills.
 * Excellent verbal and written communication skills.
 * Strong organizational, analytical, and problem-solving abilities.
 * Ability to work independently in a fully remote environment., * PMP, Scrum Master, Agile, or related project management certification.
 * Experience with CRM integrations, workflow automation, and reporting tools.
 * Background in business process improvement and digital transformation projects.
 * Familiarity with SaaS implementation methodologies and best practices.
 * Experience working directly with US-based clients., * Client-focused and consultative in approach.
 * Strong project leadership and stakeholder management capabilities.
 * Highly organized and detail-oriented.
 * Comfortable managing multiple priorities in a fast-paced environment.
 * Proactive, solutions-oriented, and results-driven.
 * Skilled at balancing strategic thinking with hands-on project execution.

## Description

CRM Consulting & Client Engagement

 * Conduct discovery sessions to understand client business requirements, workflows, and objectives.
 * Analyze business processes and recommend CRM solutions that align with client goals.
 * Deliver CRM solution demonstrations and presentations across platforms such as Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, and Pipedrive.
 * Serve as a trusted advisor on CRM strategy, process optimization, automation, and digital transformation initiatives.
 * Assist with project scoping, solution recommendations, proposals, and Statements of Work (SOWs).
 * Build and maintain strong client relationships through proactive communication and strategic consulting.
 * Collaborate with leadership and internal teams to support business growth and client success.

Project Management & Implementation

 * Manage end-to-end CRM implementation, migration, customization, and optimization projects.
 * Create and maintain project plans, schedules, milestones, and deliverables.
 * Coordinate with consultants, developers, stakeholders, and clients to ensure successful project execution.
 * Facilitate project kickoffs, status meetings, and stakeholder reviews.
 * Identify project risks, dependencies, and scope changes while implementing mitigation strategies.
 * Ensure projects are delivered on time, within scope, and aligned with client expectations.
 * Support user adoption through training, documentation, and change management activities.
 * Oversee post-implementation reviews and continuous improvement initiatives.

CRM Operations & Process Improvement

 * Monitor CRM performance and identify opportunities for optimization.
 * Develop and manage reports, dashboards, and performance metrics.
 * Support CRM governance, data integrity, and system administration activities.
 * Track project KPIs, client satisfaction, and implementation outcomes.
 * Recommend automation and process improvements to drive operational efficiency.