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# Digital C&Q Application Engineer

- **Company:** CYNET SYSTEMS INC.
- **Location:** Princeton, NJ, United States
- **Salary:** $104,000.0 - $114,400.0
- **Contract:** Permanent contract
- **Skills:** Application Configuration Access Protocols, Application Services, Software as a Service, Software Technical Review, Enterprise Software Applications, Software Troubleshooting, Information Technology, Veeva, GXP
- **Published:** October 2, 2026
- **Apply:** https://www.dice.com/job-detail/e436dab1-f56a-4c85-ba6b-18199f79857f

## About the Role

Experience implementing or supporting C&Q, validation, quality, or other enterprise GxP applications, preferably in the pharmaceutical/biotech industry. Enterprise application implementation and production support experience. Experience working with SaaS applications and software vendors. Understanding of GxP and CSV/CSA processes. Strong troubleshooting, problem-solving, communication, and organizational skills. Kneat, Veeva, ValGenesis, or similar C&Q/quality application experience preferred. Ability and willingness to learn a new application and transition from implementation support into ongoing application support., * Ability to work closely with the IT Application Owner and cross-functional teams to successfully deliver application capabilities.

 * Strong collaboration and communication skills.
 * Ability to learn new applications, technologies, and business processes quickly.
 * Strong ownership, organization, and follow-through.
 * Ability to work independently while knowing when to engage the Application Owner, vendor, business, or technical teams.
 * Commitment to delivering quality solutions within schedule.

## Description

Application Implementation & Deployment Support

Application Knowledge & Transition

Application Support & Maintenance

Documentation & Compliance

Collaboration

 * Support the IT Application Owner in planning and executing the Kneat implementation and deployment.
 * Coordinate with the Kneat product vendor and internal IT, business, and Quality/Validation teams.
 * Support application configuration, technical design reviews, testing, UAT, validation, deployment, and go-live activities.
 * Track technical issues, risks, dependencies, and action items and help drive them to resolution.
 * Provide IT support during implementation, testing, cutover, and hypercare.
 * Develop a strong functional and technical understanding of the Kneat C&Q platform through vendor knowledge transfer, implementation activities, and hands-on experience.
 * Build application support knowledge and documentation required for ongoing IT ownership.
 * Support the transition of the application from implementation into steady-state support.
 * Provide ongoing Kneat application support following go-live.
 * Troubleshoot application issues and coordinate resolution with the product vendor and internal technical teams.
 * Support incidents, break/fix activities, enhancements, releases, upgrades, and patches.
 * Serve as a technical point of contact for the application and support business users as needed.
 * Create and maintain technical and application documentation.
 * Support GxP, CSV/CSA, security, and IT compliance activities.
 * Review and execute validation activities and supporting documentation as required.
 * Work closely with the IT Application Owner, business stakeholders, Quality/Validation, IT infrastructure, security, integration teams, and product vendor to ensure successful delivery and ongoing operation of the application.