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# Systems Administrator

- **Company:** Meriplex Communications
- **Location:** Charlotte, NC, United States
- **Contract:** Permanent contract
- **Skills:** Microsoft Windows, Active Directory, Application Firewall, User Authentication, Microsoft Azure, Command-Line Interface, Microsoft Exchange Server, Issue Tracking Systems, Virtual Private Networks (VPN), Networking Basics, Server Administration, TCP/IP, Storage Devices, Office365, Firewalls (Computer Science), Routing & Switching, Vmware
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=b17178f03fd56dca

## About the Role

* Advanced knowledge of Microsoft 365 applications.
 * Advanced knowledge of command line.
 * Understanding of advanced technical triage methodologies.
 * Advanced TCP/IP understanding.
 * Ability to communicate both verbal and written technical information to a wide range of end-users and customer internal IT departments.
 * Ability to effectively set expectations regarding delivery of service.
 * Strengthen customer relationships by providing exemplary customer service.
 * Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect.
 * Adherence to ticketing methodologies regarding documentation, process, and workflow.
 * Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism.
 * Properly manage workflow using research, documentation, RMM tools, ticket system, and communication.
 * Directly and indirectly support customers, vendors, and staff by providing top tier customer service.
 * Basic Switching/Routing/Wireless/Firewall knowledge.
 * Basic understanding of Azure.
 * Basic understanding of how SAN functions.

Preferred Education, Experience, and Certifications:

 * Prior MSP proactive support experience is highly encouraged.
 * Network+ certification.
 * Server+ certification.
 * VMware certification.
 * Azure certification.
 * Microsoft 365 certification.
 * Superior reading, writing, and communication skills.
 * Intermediate knowledge of network concepts, devices, and best practices.

## Description

* Provide advanced Active Directory and Office365 user account support.
 * Deliver network and end-user VPN access support.
 * Provide advanced level Active Directory GPO support.
 * Offer second level VMware support.
 * Administer server maintenance, security groups, and SAN connectivity.
 * Perform basic firewall administration.
 * Supply multifaceted authentication (MFA) support.
 * Ability to troubleshoot and create Azure subscriptions.
 * Administer spam solution products.
 * Support MS Exchange servers.
 * Manage wireless environment.
 * Manage backup and replication solutions and storage devices.
 * Perform technical equipment installations at customer sites.