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# Senior Platform Architect - West

- **Company:** Temporal Technologies Inc.
- **Location:** Portland, OR, United States
- **Experience:** Expert
- **Salary:** $126,000.0 - $165,375.0
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), Software Debugging, Distributed Systems, Python (Programming Language), Reliability Engineering, Runbook, Software Engineering, TypeScript, Workflow Management Systems, Grafana, Kubernetes, Infrastructure Automation Frameworks, Free and Open-Source Software, Golang, Programming Languages
- **Published:** October 20, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=846ab66f27fc40d9

## About the Role

* 6+ years of professional software engineering or solutions engineering experience
 * Strong understanding of distributed systems, workflow orchestration, and reliability engineering principles
 * Proficiency in at least one modern programming language such as Go, Java, TypeScript, or Python
 * Experience building, deploying, and operating production systems at scale
 * Demonstrated ability to debug complex technical issues and guide customers through resolution
 * Strong customer-facing skills with the ability to communicate technical concepts clearly to diverse audiences
 * Experience creating technical documentation, runbooks, and training materials
 * Self-motivated with the ability to work independently while collaborating across teams
 * Willingness to travel occasionally for customer engagements and team events

Nice to Have

 * Prior experience with Temporal or similar workflow orchestration platforms
 * Experience with observability tools and practices for distributed systems
 * Background in professional services, technical consulting, or solutions engineering roles
 * Experience with Kubernetes, cloud platforms, and infrastructure-as-code tools
 * Contributions to open source projects or developer communities
 * Experience designing and delivering technical training or workshops

## Description

* Act as the single owner of customers' scale-proof production readiness
 * Drive the first production workflow and reduce time-to-production
 * Establish guardrails and best practices for reliability, failure handling, scaling, and upgrades
 * Make developers Temporal SDK experts, make customer platform architects Temporal Server and SDK best practice experts
 * Set up alerting to catch issues before customers do
 * Work on your assigned customers' most difficult tickets and problems
 * Identify and remove activation blockers early before they become escalations
 * Optimize costs and performance with customers

Run the Customer's Technical Program

 * Build and execute a KPI-driven success plan tied to production outcomes
 * Define standards for patterns, training, governance, and operational readiness
 * Lead cross-functional coordination of Professional Services, Support, Partners, and internal teams, leveraging project management to ensure on-time, high-quality delivery
 * Proactively manage technical risk, migrations, and architectural debt

Ensure Long-Term Technical Health

 * Set and validate reliability, observability, and operational standards
 * Monitor health signals and intervene before the customer knows they're happening
 * Lead technical reviews, readiness checkpoints, and maturity assessments
 * Certify teams and workloads as production-ready

Drive Adoption Through Production Success

 * Surface growth signals based on usage, maturity, and confidence
 * Partner with customers, Growth AEs and Solution Architects to unlock new workloads
 * Translate production success into clear technical narratives for renewal and growth
 * Advocate for customer needs and real-world patterns internally