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# User Support and Operations Specialist

- **Company:** Booz Allen Hamilton Inc.
- **Location:** Norfolk, VA, United States
- **Salary:** $77,500 - $176,000
- **Contract:** Permanent contract
- **Skills:** Information Systems, SC Clearance, Doctrine (orm)
- **Published:** October 19, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5956b8c8dc6a5782

## About the Role

* Experience with U.S. Navy readiness reporting as a unit or resource manager
 * Experience with U.S. Navy expeditionary mission partners, including Naval Construction Forces, Explosive Ordnance Disposal Forces, Maritime Expeditionary Security Forces, or Naval Expeditionary Logistics
 * Experience in performing, coordinating, or delivering training to military service members, civilians, and contractors
 * Experience working directly with data and digital delivery teams to collaborate with military operators, program analysts, and military leadership to rapidly iterate and delivery technology solution
 * Knowledge of Personnel, Equipment, Supply, Training, Ordnance, Networks, or Infrastructure resourcing
 * Knowledge of Fleet Response Training Plan (FRTP) and Optimized Fleet Readiness Plan (OFRP)
 * Knowledge of readiness reporting, including Required Operational Capabilities (ROC) and Projected Operational Environments (POE), Naval Task Areas (NTAs), Status of Resources and Training System (SORTS), Defense Readiness Reporting System (DRRS), and Navy Training Information System (NTIMS)
 * Secret clearance
 * Bachelor's degree

Nice If You Have:

 * Experience supporting joint, combatant command, service component, or operational-level headquarters
 * Knowledge of military force management including, Force Design, Force Development, Force Generation, and Force Employment
 * Knowledge of DoW capability-based framework Doctrine, Organization, Training, Material, Leadership, Education, Personnel, and Facilities

## Description

Implement functional supports, including effective demonstration and requirements analysis, to increase the clients' satisfaction on target products through internal collaboration with R&D divisions. Apply advanced skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction. Mentor and supervise team members.