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# Senior Site Reliability Engineer Lead

- **Company:** HCL Technologies
- **Location:** Frisco, TX, United States
- **Experience:** Expert
- **Contract:** Permanent contract
- **Skills:** Java (Programming Language), .NET Framework, Artificial Intelligence, Amazon Web Services, Application Release Automation, Microsoft Azure, Business Software, Software as a Service, Cloud Computing, DevOps, Python (Programming Language), Automation of Marketing, Reliability Engineering, Ansible, Robotic Automation Software, Salesforce.Com, SAP (Applications), Server Administration, Data Logging, Google Cloud, Enterprise Software Applications, System Availability, Agentic-AI, Containerization, Infrastructure Automation Frameworks, Splunk, AIOps, Servicenow
- **Published:** October 26, 2026
- **Apply:** https://www.careerbuilder.com/job-details/senior-site-reliability-engineer-lead-frisco-tx--843a1c45-792e-4f87-9d8e-aefbaa275a3c

## About the Role

Reliability Engineering, Reliability Engineering, Business Solutions, Operational Improvement, Continuous Improvement, Operational Support, Automation, Splunk, Software Administration, Performance Management, "Must Have Skills:

 * 6+ years of experience in Production Operations, SRE, Observability, Application Support, or Operations Engineering roles.
 * Experience with observability, logging, alert management, alert correlation, and alert quality improvement practices using Splunk ITSI, Splunk Observability Cloud & Splunk Enterprise logging.
 * Experience implementing and supporting SLI, SLO, Error Budget tracking, service health monitoring, reliability reporting, and continuous improvement initiatives.
 * Experience with Incident Management, Problem Management, Troubleshooting, Change Management, Root Cause Analysis (RCA), and Blameless Postmortem practices.
 * Experience supporting business applications running on VM and container platforms.
 * Experience with cloud platforms such as Azure, AWS, and GCP.
 * Experience with automation technologies to reduce the operational toil (Ansible, Python, RPA and other automation platforms)
 * Experience with ITSM processes and tools such as ServiceNow.
 * Strong analytical, troubleshooting, communication, and collaboration skills."

Other Requirements

"Good to Have Skills:

 * Knowledge of DevOps practices, CI/CD pipelines, GitOps, and release automation.
 * Experience supporting Java, .NET, SAP, Salesforce, SaaS/COTS, or other enterprise applications.
 * Experience with Reliability Engineering practices including Resilience Testing and Chaos Engineering.
 * Exposure to OpenTelemetry and modern observability frameworks.
 * Exposure to Agentic AI, AI-driven Operations, and AI-assisted observability solutions
 * Splunk, SRE, Cloud, or Observability-related certifications."

## Description

The SRE Engineer is responsible for the day-to-day reliability, availability, observability, and operational support of business applications and platforms. The role focuses on maintaining and operating production services, improving reliability through SLI/SLO practices, leveraging Splunk-based observability solutions, driving automation, and continuously improving operational performance and service quality., * Maintain and operate production applications and platforms to ensure high availability, reliability, performance, and operational stability.

 * Configure, maintain, and optimize observability, monitoring, logging, alerting, and service health solutions using Splunk Enterprise, Splunk ITSI, and Splunk Observability Cloud.
 * Develop and maintain dashboards, alerts, reports, service health views, and KPI monitoring solutions.
 * Perform Incident Management, troubleshooting, Root Cause Analysis (RCA), blameless postmortems, and service restoration activities.
 * Implement and support SLI, SLO, Error Budget tracking, service health monitoring, reliability reporting, and continuous improvement initiatives.
 * Improve alert quality by reducing noise, eliminating false positives, and optimizing monitoring coverage.
 * Support AIOps capabilities such as event correlation, anomaly detection, alert enrichment, and operational analytics.
 * Automate operational tasks, monitoring, reporting, and remediation activities using scripting and automation tools.
 * Collaborate with application, cloud, infrastructure, and operations teams to improve reliability, performance, and operational efficiency.
 * Maintain runbooks, SOPs, knowledge articles, and operational documentation.
 * Participate in reliability reviews, blameless postmortems, Agile ceremonies, and continuous service improvement initiatives.
 * Support production releases, platform upgrades, maintenance activities, and operational readiness reviews."