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# EHR Analyst & Support Specialist: Information Technology - 7341

- **Company:** Community Health Resources (CHR)
- **Location:** Windsor, CT, United States
- **Experience:** Experienced
- **Salary:** $57,507.0 - $86,023.0
- **Contract:** Permanent contract
- **Skills:** Data Analysis, Software Applications, Databases, Data Integrity, Data Structures, Entity Relationship Models, SQL Databases, Data Processing, EHR Systems, Electronic Medical Records, Information Technology
- **Published:** October 12, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=7f22c4616e9c382b

## About the Role

Education: BS preferred.
Experience: Minimum 2 years' experience directly related to the database duties and other responsibilities specified. - Minimum 2 years' experience working with, supporting, or administering Electronic Health Record
systems - Experience in data collection and analysis - Strong experience understanding data structures and analyzing data from a business perspective - Experience in creating technical documentation and diagrams including entity relationship diagrams - Experience training groups of individuals

## Description

To provide user support; reporting and analysis relating to CHR's Electronic Health Record (EHR)
system(s), as well as State required reporting. To be responsible for development, testing,
implementation, and management of processes relating to CHR's EHR systems(s) and performing routine
application updates. To provide continued improvements to the established processes, providing analysis
to CHR management/leadership, as well as facilitating scheduled report processing and communicating
the results to a varied audience. To author and update training materials, to continuously improve training
delivery.
By:

 * Communicating across the organization with users of various technical skills levels, effectively
executing application use and training.

 * Having the ability to work in a fast-paced environment to build and deliver results in a timely and
accurate manner.

 * Supporting CHR users in utilization of all computer software functionality.
 * Training users on CHR's Electronic Health Record application(s); maintaining and updating training
materials, and use of leading-edge training methodologies including written, computer-based training,
and video media.

 * Managing system down time, through system tools, to a bare minimum
 * Performing a variety of tasks related to data manipulation and verification within a software program
or a database.

 * Assisting in table building tasks within a software program and database.
 * Assisting in analyzing business requirements and coordinating with users for effective utilization of
the software programs.

 * Taking support calls and manage ticket requests from various users, related to accessing and
troubleshooting the software programs., * Create and maintain all levels of technical and process documentation.

 * Analyze business requirements/functions.
 * Coordinate with users for effective utilization of the software programs.
 * Compiles and produces reports and statistical information using SQL queries and report-writing
software for verification of data.

 * Troubleshoot problems with SQL queries, EHR functionality, report writing tools and other
software applications.

 * Coordinate & communicate system modifications.
 * Codify requirements from users for building and maintaining data.
 * Assist in ensuring data integrity and meeting compliance requirements.
 * Maintain documentation in compliance with agency and program standards.
 * Participate in staff meetings, supervision, training, and other meetings as assigned.
 * Additional duties as required.
*