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# Desktop Support Analyst

- **Company:** TEKSYSTEMS INC.
- **Location:** Westerville, OH, United States
- **Experience:** Experienced
- **Salary:** $43,680.0 - $45,760.0
- **Contract:** Temporary contract
- **Skills:** Microsoft Windows, Active Directory, Issue Tracking Systems, Software Troubleshooting, Peripherals, Laptops, Servicenow
- **Published:** October 11, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=eaa949af682bae8d

## About the Role

3-5+ years of desktop support, field services, or technical support experience.

Experience supporting Windows 10/11 environments.

Strong hardware and software troubleshooting skills.

Experience supporting printers, peripherals, laptops, and desktop devices.

Experience working within a ticketing system such as ServiceNow, Cherwell, or similar.

Excellent communication and customer service skills.

Ability to work independently and manage multiple priorities.

Knowledge of Active Directory and Microsoft 365.

Familiarity with ITIL-based service support processes.
Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.