> Markdown version of [/jobs/ext/4346233-paris-and-portal-permit-support-environmental-specialist-2](https://www.wearedevelopers.com/jobs/ext/4346233-paris-and-portal-permit-support-environmental-specialist-2). Every page supports `.md` or `Accept: text/markdown`. Links point to the HTML versions so they work for humans too. Agent guide: [/agents.md](https://www.wearedevelopers.com/agents.md). --- # PARIS and Portal Permit Support (Environmental Specialist 2) - **Company:** State of Washington - **Location:** Lacey, WA, United States (Remote available) - **Salary:** $51,600 - $69,348 - **Contract:** Permanent contract - **Skills:** Databases, Electronic Signatures, Web Portals - **Published:** October 20, 2026 - **Apply:** https://www.indeed.com/viewjob?jk=c997804441d4a850 ## About the Role For detailed information on how we calculate experience and responses to other frequently asked questions, please visit our Recruitment website., Five (5) years of experience and/or education related to the duties of the position, which must include the following: * Customer and Technical Support - Ability to assist users with routine system, reporting, and account issues to ensure they can access and submit required information accurately. * Data and Records Management - Ability to maintain accurate data and organized records to support program reporting, compliance, and timely retrieval needs. * Regulatory and Policy Interpretation - Ability to understand and apply relevant laws, rules, policies, and procedures to support consistent, compliant program operations. * Communication Skills - Ability to communicate clearly and work effectively with coworkers, permittees, partner agencies, and the public to resolve issues and support program goals. * Problem Solving - Ability to identify issues, review information carefully, and take appropriate action or escalation to ensure accurate and timely resolutions. * Adaptability and Collaboration - Ability to adjust to evolving systems and processes while working cooperatively with program staff and technical teams to maintain smooth operations. Education involving a major study in environmental, physical, or one of the natural sciences; environmental or natural science interdisciplinary studies; environmental planning, or an academic discipline related to the duties of the position. Examples of how to qualify: * 5 years of experience. * 4 years of experience AND 30-59 semester or 45-89 quarter college credits. * 3 years of experience AND 60-89 semester or 90-134 quarter college credits (Associate's degree). * 2 years of experience AND 90-119 semester or 135-179 quarter college credits. * 1 year of experience AND a Bachelor's degree. * A Master's degree or higher. Desired Qualifications: * Experience with water quality permitting and reporting requirements. * Familiarity of Ecology's water quality permitting databases. ## Description In this position, you will serve as the initial point of contact for external customers seeking assistance with electronic signature and submittal processes in the Water Quality WebPortal for our most public-facing general permits: the construction and industrial stormwater permits. You will manage external user access to our permitting database systems, provide technical assistance for various permit submittals, and help ensure accurate and timely reporting. This role offers the opportunity to build expertise in environmental data systems, stormwater permitting, and electronic reporting. You will strengthen your customer service and technical problem-solving skills, collaborate with staff across the Water Quality Program, and contribute to improvements that make a direct impact on clean water in Washington. What you will do: * Manage the Water Quality WebPortal Help Desk and triage incoming database support requests. * Provide direct customer service to a high volume of external customers including permittees, consultants, city and county government officials, Tribal members, and others through written and verbal guidance on navigating the Water Quality WebPortal systems. * Serve as the single point of contact for the Electronic Signature Authorization process for construction and industrial stormwater permits. * Grant and manage account access for construction and industrial stormwater permit submittals, including discharge monitoring reports (DMRs). * Document and update reference materials and standard operating procedures related to the duties of this position. * Collaborate with Ecology subject matter experts and other permit staff to identify and implement database improvements. * Maintain organized records to support timely responses to customer needs and public disclosure requests., Diversity, Equity, Inclusion, and Respect (DEIR) are core values central to Ecology's work. We strive to be a workplace where we are esteemed for sharing our authentic identities, while advancing our individual professional goals and collaborating to protect, preserve, and enhance the environment for current and future generations. Diversity: We celebrate and appreciate diversity; our unique perspectives and abilities enrich us all and lead to innovative approaches and solutions. Equity: We champion equity, recognizing that each of us need different things to thrive. Inclusion: We intentionally create and hold space so that we all have meaningful opportunities to participate and contribute to Ecology's work. Respect: We treat each other with respect and dignity, acknowledging the inherent worth of our diverse perspectives and lived experiences, even in times of uncertainty and disagreement. We believe that DEIR is both a goal and an action. We are on a journey, honoring our shared humanity and taking steps to demonstrate our commitment to a vision where each of us is heard, seen, and valued.