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# IT Technician - Level 1

- **Company:** Parkway Technologies LLC
- **Location:** Winston-Salem, NC, United States (Remote available)
- **Salary:** $45,760 - $52,000
- **Contract:** Permanent contract
- **Skills:** Law Practice Management Software, Issue Tracking Systems, Microsoft Office, Remote Infrastructure Management
- **Published:** October 27, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=0890c91933795b2c

## About the Role

We are looking for an energetic IT support technician to join our growing team and give our clients the caring, attentive support they expect. Helping people and solving complex problems must be your passion!

As a part of our team, you'll work on a variety of software and systems. Everything from Microsoft Office to case management software; from printers to networks. You'll work with our ticketing system to keep track of support requests, and you'll work in our remote management system to run diagnostics and troubleshoot systems for our clients. Travel out to clients offices may be required at times., * High School Graduate or Equivalent.

 * Excellent communication.
 * Proficient in using MS Office.
 * A love of helping people
 * Personal drive and internal motivation to be the best at his/her profession.
 * A passion for technology
 * Ability to work in a fast-paced environment and manage multiple tasks.
 * Ability to adapt to any situation with a willingness to take risks and try new approaches.
 * Ability to pass a background check and drug test.
 * Must be able to lift 35+ lbs.
 * Your own reliable transportation for outbound service calls to clients, * Technical Support: 1 year (Required)