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# Senior Applied AI Solutions Architect - Amazon Connect, Applied AI - Connect Specialist SA

- **Company:** Amazon.com, Inc.
- **Location:** Arlington, VA, United States
- **Experience:** Expert
- **Salary:** $153,600.0 - $207,800.0
- **Contract:** Permanent contract
- **Skills:** Artificial Intelligence, Amazon Web Services, Cloud Computing, Cloud Computing Security, DevOps, Machine Learning, Amazon Connect, Information Technology
- **Published:** October 26, 2026
- **Apply:** https://www.indeed.com/viewjob?jk=5ceb1ce9e1c00894

## About the Role

* 3+ years of design, implementation, or consulting in applications and infrastructures experience
 * 4+ years of contact center experience, or experience in technical work related to computer systems and technology components
 * Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering), or Bachelor's degree, * Experience working with end user or developer communities
 * Experience with AI/ML technologies
 * Experience developing, deploying and managing AI products at scale

## Description

* Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.
 * Provide advanced technical knowledge to your domain aligned GTM teams to unblock our customers' largest and most critical business challenges.
 * Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.
 * Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.
 * Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.

About the team
Diverse Experiences